Job Description Summary: As a Field Service Engineer for GE HealthCare you will develop and maintain strong relationships with internal and external customers, drive customer satisfaction through service excellence, and install, maintain and repair electronic equipment in Ultrasound and Patient Care Solutions modalities (PCS). This Adelaide‑based role supports GE HealthCare equipment in hospitals and private medical practices, with some travel to regional sites. Essential Responsibilities Install GE HealthCare medical equipment in a high quality, professional manner with strong attention to detail, in accordance with company standards, compliance standards and customer requirements. Perform preventative maintenance on Ultrasound and Patient Care Systems, including Patient Monitoring, Anaesthesia, Maternal Infant Care, Telemetry and Diagnostic Cardiology. Make corrective repairs to Ultrasound and PCS equipment. Ensure timely completion of Field Modification Instructions (FMIs), meeting all documentation and reporting obligations. Escalate missed response times and flag repeated faults to Senior Field Engineer and Service Manager. Work collaboratively with GE Healthcare Online Engineers, Regional Support Engineers and Senior Field Engineers to resolve customer issues as quickly as possible. Keep management and commercial account managers fully aware of all developments in the installed base. Manage time appropriately based on job urgency, part availability and customer expectations. Maintain a continuous learning mindset with the goal of proficiency in multiple modalities. About You Your communication and problem‑solving skills will be pivotal to your success. You will represent GE Healthcare with pride and passion for customer care, demonstrate natural curiosity, and approach every interaction with an open, non‑judgmental attitude. You embody leadership behaviours such as humility, trust‑building, transparency, focus, ownership and integrity. You are a self‑starter, initiative‑driven, willing to ask questions, follow up and execute tasks reliably. Qualifications and Experience Biomedical Engineering / Electronic Engineering, Electronics Technician or equivalent electrical trade qualifications (highly regarded). Experience working on Ultrasound, Life Support and Patient Care equipment (preferred). Strong focus on medical IT systems; skills in computer hardware, operating systems, TCP/IP, WIFI and medical networks (preferred). Excellent verbal and written communication skills, with a good command of English. Ability to synthesize complex issues and communicate in simple messages. Solid problem‑solving skills: ability to manage and resolve conflict, communicate issues, and propose solutions to internal team members and external customers. Excellent organizational and time‑management skills. A valid driver’s licence. Local electrical licence (as required). Working with Children card. Benefits Paid parental leave – GE Families policy with superannuation paid during unpaid leave and full‑time super for five years when returning part‑time. Take 5 leave – Additional five days of leave per year. Life insurance – Company‑paid life insurance and income protection when joining the default super fund. Fitness reimbursement – Up to $500 per year reimbursed (50% per claim) for eligible fitness memberships. Learning & development – Unlimited LinkedIn Learning, structured sales training for new starters, and individual development plans. Novated leasing – Novated lease options available. Corporate Private health – discounts. Discount travel – Employee personal travel offers. Flu vaccinations – Annual flu shot vouchers provided. Flexible working – Flexibility options available. Edge discounts – app offering instant retailer discounts. Employee Assistance Program & Coaching support – including personal, financial, and leadership counselling. Education sponsorship – Support for further study (e.g., MBA) where aligned to role and business outcomes. Women and Indigenous candidates are strongly encouraged to apply. You must have unrestricted working rights for Australia and be prepared to undergo a background check which includes a police check. You must also be able to comply with any vaccination, immunisation or site‑specific health requirements that apply to this role, including those set by customer sites or required by law. Relocation Assistance: None. J-18808-Ljbffr
