Your Next Opportunity Join a fast-paced, customer-focused Service team where no two days are the same. We’re looking for a proactive and personable Service Advisor to join our Regency Park site and play a key role in delivering a first-class customer experience within the transport industry. As the face of our Service department, you’ll be the vital link between customers, technicians and internal teams. You’ll manage the service journey from booking to completion — keeping customers informed, work flowing efficiently and standards high. If you thrive in a busy environment, enjoy building relationships and take pride in delivering exceptional service, this role is for you. This is a permanent, full-time opportunity offering stability, strong earning potential and long-term career growth within a supportive, safety-driven organisation. About the Role In this role, you will: Be the first point of contact for customers, handling enquiries via phone, email and in person Schedule service and repair work, prepare accurate quotes and coordinate vehicle check-ins Liaise closely with technicians and internal departments to provide timely updates and keep work on track Identify and resolve workflow bottlenecks to ensure efficient service delivery Complete warranty administration accurately and in line with manufacturer requirements Build strong, long-term customer relationships by consistently meeting — and exceeding — service expectations What We Offer Competitive hourly rate of $32.00 – $38.00 super , based on skills and experience Monthly staff support bonus recognising your contribution Permanent, full-time employment with hours between 7:30am – 3:30pm , Monday to Friday rotating Saturdays (half day shift) Comprehensive onboarding with hands-on training , including in-house and manufacturer-led programs Opportunity to work with globally recognised brands in the transport industry Genuine career development and progression opportunities within a growing business A strong safety-first culture Generous employee benefits including health insurance discounts , financial services , novated leasing and EAP support About You You’ll bring: A customer-first mindset and genuine passion for service excellence Experience within the automotive industry will be highly regarded Strong communication skills and the ability to coordinate effectively with technicians and internal teams Confidence using multiple systems and technology in a fast-paced environment Excellent organisational and time-management skills, with the ability to prioritise competing demands Ready to take the next step in your service career? Apply now and become part of a team that values your skills, supports your growth, and recognises your contribution.
