We are building something different in disability support — no agency staff, no revolving rosters, no transactional care. We build consistent teams around our clients so real relationships form and outcomes improve. Now we need another Case Manager to join our Head Office team! About the Role As a Case Manager, you play a vital role in overseeing your own caseload of clients and their support teams. This full time role is based in our Southport Head Office, don’t worry you do get out and about in the community visiting clients, onboarding new participants, training support teams and attending multidisciplinary meetings. You will: Manage a caseload of clients with a strong client-centred focus Oversee and review master rosters prior to rollover (we will train you!) Ensure staff are trained and supported to deliver high-quality care Liaise with allied health professionals and multidisciplinary teams Advocate for clients and support them toward achieving their goals Provide leadership and support to your client support teams We don’t do billable KPIs. Client satisfaction is our measure of success! Who We’re Looking For You might be: · A Registered Nurse (RN), an Enrolled Nurse (EN), an Allied Health Professional (Social Work, Psychology, Rehab, Human Services etc.) Or you could be an experienced Case Manager or Support Coordinator. What matters most is your attitude! You have hustle. If you don’t know the answer — you find it. If you need a new skill — you learn it. If you need help — you seek it out. You are solutions-focused, proactive and deeply committed to exceptional client care. To Be Successful You Will Have: Degree, Diploma or Advanced Diploma in Nursing, Community/Human Services, Social Work, Psychology, Allied Health or similar Previous case management and/or supervisory experience Support Coordination experience (highly desirable) Strong relationship management and advocacy skills Excellent written and verbal communication High attention to detail and critical thinking ability Strong IT skills Current Australian Driver’s Licence Blue Card and NDIS Worker Screening (or willingness to obtain) Availability to participate in paid on-call roster (approx. every 8–10 weeks once settled) Company vehicles are available for community visits. We invest in the right people. If you have the right values and work ethic, we will help you to grow. If you’re looking for something fresh, challenging and genuinely rewarding — we would love to hear from you. Apply now. Applications will be reviewed as received.
