Outdoor Furniture Factory TUGGERAH Store Manager You will be responsible to offer 5 Star customer service to our customers while maintaining a very high standard in store presentation, merchandising, ticketing and stock control. Key Responsibilities include : Making sure our customers have a great experience while in store. Contribute to reaching the stores' sales targets. Achieve constant exceptional presentation standards. Keeping a high standard of Administration. Help to protect the brand, which is known internationally and represents quality, service and exceptional value. This position will work a seven-day rotating roster (including weekend work). Outdoor Furniture Factory enjoy a very high level of customer satisfaction due to high-quality products and excellent customer service. We have developed a culture of fun befitting the products we sell. Our Ideal Candidate will have: Minimum 5 Years sales/customer service experience Excellent communication and influencing skills. Highly motivated and results driven. Strong organizational skills The ability to inspire and motivate both customers and team members. The ability to build relationships with every customer creating a loyal customer base. Customers are at the reason for everything we do. Every day presents a new challenge and our enthusiastic team meets each one head-on. Reporting to the Group Sales Manager. This is a fast-paced role, which requires a quick thinker and a strong coach. Overseeing the store, you will need to priorities your workload well, have good problem solving and strong time management skills. Your role: Train and develop your team to success Coach and drive your team to achieve sales targets Use your KPI analysis to coach your team and improve sales performance. Stock management such as visual merchandising Stock Control including Stock movements and Stock takes. You will need: Experience in Managing a bulky goods store Strong coaching and sales skills Strong business acumen and the ability to lead your team to high levels of success Excellent people engagement and time management skills. Flexibility across retail trading hours including weekends, Public Holidays and late-night trading. Your Benefits: Competitive salary based on experience Good work-life balance. You will be rewarded with a supportive work environment and a generous staff discount across all brands. You will be part of a progressive company that offers opportunities and development at every step.
