Our client, a leading organisation embarking on an ambitious period of growth, is seeking a Senior Project Manager /Program Manager to drive its tech delivery roadmap for the year ahead. They need someone to manage a diverse portfolio of applications and D365 projects, understanding intricate business processes, and translating them into seamless technical delivery that achieves real business outcomes. The Role Positioned squarely between the business and IT, you will take ownership of a packed pipeline of high-profile projects slated for this year. While your background will lean slightly toward IT and technical delivery, you must be comfortable operating in the business space—collaborating with senior stakeholders to ensure tech solutions solve real-world operational challenges. Key Responsibilities Portfolio Delivery: Lead and land a diverse list of applications and Dynamics 365 (D365) projects scheduled for this year's roadmap. Translate Business to Tech: Deep-dive into existing business processes, bridging the gap between commercial requirements and technical IT execution. Stakeholder Management: Work hand-in-hand with business units to manage expectations, define scope, and ensure tech initiatives deliver measurable business value. End-to-End Governance: Maintain rigorous control over project lifecycles, budgets, resource allocation, and risk management. What We Are Looking For Proven Senior/Program Track Record: Extensive experience delivering complex IT projects, specifically across D365 and enterprise application landscapes. The 'Hybrid' Sweet Spot: A strong IT delivery background, but with the commercial acumen to seamlessly interface with the business. Process-Driven Mindset: Ability to map out business processes and convert them into clear, actionable technical requirements. Outcome-Focused: A demonstrable history of delivering projects that don't just go 'live', but actively improve business performance.