Overview: Our client is a facilities service provider that offers a holistic approach to maintenance, project management and building services across commercial, retail, aged care/retirement, education and healthcare sectors. They operate nationally with strong teams across all states. They are seeking an experienced Contract Services Manager to lead a high-performing team and oversee the successful delivery of multiple service contracts. This is an exciting opportunity to join a business that values strong leadership, client relationships, operational excellence, and continuous improvement. The Role Reporting to the Head of Operations, you'll be responsible for managing the day-to-day delivery of multiple contracts while leading a team of Supervisors and Contract Administration Leads. You'll ensure operational performance, client satisfaction, financial outcomes, and compliance are consistently achieved. Key responsibilities include: Leading, mentoring and developing a team of trade staff, supervisors and contract admins. Managing contract performance, KPIs, budgets and profitability. Building and maintaining strong client and stakeholder relationships. Overseeing contractor performance, procurement and service delivery. Supporting recruitment, onboarding, training and performance management. Conducting site visits and quality assurance inspections. Driving a strong safety culture and ensuring compliance with HSEQ standards and WA WHS legislation. Identifying opportunities to improve operational efficiencies and contribute to business growth. About You: We're looking for a proactive leader who thrives in a fast-paced environment and enjoys balancing operational management with client engagement. Ideally, you'll have: Previous experience managing service or maintenance contracts. Strong leadership experience, with the ability to motivate and develop teams. Excellent stakeholder management and communication skills. Commercial acumen with experience managing budgets and contract performance. A qualification in Project Management (Cert IV minimum, Diploma preferred) or equivalent experience. Experience within facilities management, maintenance, asset management or government contracts will be highly regarded. A solutions-focused mindset and a genuine passion for delivering outstanding customer outcomes. What's on Offer? Join a respected and growing organisation with a strong reputation in the industry. Diverse leadership role with real autonomy and variety. Supportive senior leadership team that values collaboration. Opportunity to make a genuine impact across operations and client relationships. Long-term career development and progression opportunities. Competitive salary package. If you would like to hear more, call Paige Drummond on 0447 596 028 or send your CV to paige.drummond@castrecruitment.com.au Please note only shortlisted candidates will be contacted.
