Urgent requirement of PEGA Senior Decision Architect - Contract - Sydney Requirements Must be responsible for translating business strategy, customer needs, and data insights into scalable, AI‑driven decision logic using Pega Customer Decision Hub. As a senior practitioner and subject‑matter expert, the SDA acts as a strategic decisioning authority within delivery squads—bridging business objectives, analytics, and Pega’s decisioning capabilities. Must ensure successful delivery of TPG Telecom’s marketing and decisioning transformation, supporting the implementation and evolution of Pega CDH, uplift of channel platforms, and the establishment of sustainable frameworks. Should d esign, build and optimise Next Best Action strategies in Pega Customer Decision Hub, translating business objectives and customer lifecycle goals into scalable, model driven decision logic. Should Own the end‑to‑end decisioning design within CLM squads, working closely with NBA Designers, Analysts, Data Science and business stakeholders to define decision frameworks, requirements, and measurable outcomes. Ensure decisioning solutions comply with regulatory, consent, and ethical marketing requirements, embedding privacy, fairness, and governance considerations into all NBA designs. Very Good Communication Skills. Duration: 6 Months and possible extension Eligibility: Australian/NZ Citizens/PR Holders only Email: jobs@hasthasolutions.com
