About the company and role Our client makes prescription glasses that are affordable, sustainable and uncomplicated - Designed for everyone, and every day. Our client manufactures frames locally and sustainably. With retail stores now operating in Australia, Canada and online, our diverse team work hard to make our products and services simple and accessible. Your daily tasks will include: You’ll lead from the shop floor, working closely with optometrists and customers while maintaining high standards across dispensing, service, and overall store operations. Providing welcoming and knowledgeable customer service Optical dispensing, including recommending lenses, taking spectacle measurements and interpreting prescriptions Fitting and edging lenses on-site Maintaining store layout, fulfilling orders and detailing customer records. You will have: Strong optical dispensing experience (minimum 3 years preferred) Confidence working independently with prescriptions and lens solutions High attention to detail with a calm, organised approach Clear, friendly communication with customers A strong team-first attitude and genuine care for customer experience Confident, solution-based problem-solving We offer: Hands-on role where your expertise is trusted and valued No sales targets or KPIs Flexible full-time or part-time options Strong focus on dispensing and customer care Collaborative team environment where people genuinely help each other out Staff & family discounts on glasses and sunnies If you have the skills and experience, we're looking for and would like to join our team, apply today! Note that only those candidates who are selected for an interview will be contacted
