Shubhan Foods Pty Ltd, trading as Domino’s, operates a fast-food pizza outlet in Pakenham, Victoria, providing takeaway, delivery and in-store services to the local community. The business focuses on timely food preparation, consistent product quality, efficient customer service and compliance with food safety standards. As customer demand and daily operational requirements continue to grow, the store requires an efficient Retail Manager to oversee staff, sales performance, inventory control, customer service, compliance and overall store operations. Job-type: Full-time Location: Pakenham, VIC Salary range: $70,000 - $90,000 per annum (depending upon skills and experience) The key responsibilities of the role will include, but will not be limited to: Oversee the daily operations of the Domino’s outlet, including customer service, order flow, food preparation timing, staff coordination and overall store presentation. Monitor and enforce food safety, hygiene, workplace health and safety, and company operating standards to ensure the store complies with relevant regulations and internal procedures. Manage stock levels, inventory control, supplier orders and timely replenishment of key ingredients, packaging materials, beverages and other retail supplies. Lead, train, supervise and motivate store staff to maintain efficient shift performance, high service standards and a positive, productive work environment. Manage financial and administrative tasks including sales targets, daily takings, cash handling, point-of-sale records, cost control and basic budgeting support. Plan and implement local promotional activities, meal deals, weekly specials, pricing strategies and in-store displays to increase customer traffic and maximise sales. Review sales performance, customer preferences and local market trends to improve product offerings, promotional decisions and overall store performance. Handle customer enquiries, complaints and service issues professionally to maintain customer satisfaction and encourage repeat business. Develop and implement strategies to improve sales, profitability, service speed, product consistency and the overall performance of the pizza outlet. Qualifications and Experience: Minimum 1-2 years of experience in a retail managerial role, preferably in a fast-food environment. Minimum Diploma in hospitality, business or management Minimum one year of Australian work experience in a managerial role is must. Skills: Ability to lead, supervise and support staff effectively. Strong customer service and complaint resolution skills. Clear verbal and written communication skills. Ability to perform well in a busy, fast-paced environment. Skills in motivating, training and improving team performance. Sound financial control, budgeting and cost management skills. Full-time work rights required and must start immediately If this sounds like the role for you, please apply via the facilities provided on this website. Due to a high volume of applications, please note that only short-listed candidates will be contacted. Questions to be added in the advertisements. - Do you have relevant qualifications as mentioned above? - Do you have any experience in managing a fast-food restaurant? - Do you have any Australian work experience in the managerial role?
