Operations Coordinator Our Client | Clayton, VIC | Full-Time, On-Site | About Our Client Our client is a specialist industrial services business operating across Australia, supporting a broad base of clients throughout the full asset lifecycle. Part of a larger ASX-listed group, the team is tight-knit, trades-led, and based out of a hands-on site in Clayton. The Role This is a coordination role sitting between the General Manager and a small admin team. You'll be keeping jobs moving, customers informed, and the back-office running smoothly day to day. You'll be working across job management, customer communication, and internal coordination — making sure the right people have what they need and nothing falls through the cracks. What You'll Be Doing Managing jobs end-to-end in a job management system, from creation through to invoicing Coordinating with field technicians to keep workflow on track Handling customer calls and queries and resolving issues as they come up Staying across timesheets, reports, and job financials on a daily basis Supporting and directing a small admin team Keeping the GM across anything that needs attention What We're Looking For A background in operations, service coordination, or admin in a technical or trade environment Comfortable with job management or ERP systems — prior NetSuite experience is a bonus Happy to roll up your sleeves — this isn't a purely strategic role and the day-to-day detail matters Strong communicator who can work across different levels and personalities Organised, reliable, and switched on when it comes to accuracy and follow-through
