Assistant Manager / 2IC – Parramatta Love luxury fashion? Passionate about leadership and customer service? Our client is a well-established premium optical retailer with over 20 years of success, offering exceptional eye care alongside some of the world's most prestigious eyewear brands, including Cartier, Dior, Prada, Lindberg, Dita, Celine and Ray-Ban. They are seeking an experienced Assistant Manager / 2IC to support the Store Manager in leading a high-performing team and delivering an outstanding customer experience. Key Responsibilities • Support the Store Manager in driving sales and store performance • Lead, motivate and coach team members to deliver exceptional customer service • Assist with stock management, visual merchandising and daily store operations • Build strong customer relationships and provide personalised eyewear styling advice • Maintain high standards of presentation and professionalism About You • Previous retail leadership or supervisory experience is essential • Optical experience is preferred but not essential • Passion for luxury retail and customer service • Strong communication and organisational skills • Experience in stock control and visual merchandising • Available to work weekends and peak trading periods What's on Offer ✨ Premium luxury retail environment ✨ Ongoing training and career development ✨ Supportive and professional team culture ✨ Generous staff discounts ✨ Opportunity to grow within a successful and expanding business If you are a motivated retail leader looking to combine your passion for fashion, service and leadership, we'd love to hear from you. If this sounds like the right fit, apply today .