Western Suburbs, Melbourne | 6 Month Contract - Looking to Transition into Permanent | Immediate Start Available We are seeking a proactive and organised Customer Service & Accounts Officer to join a well-established business based in Melbourne's western suburbs. This is a fantastic opportunity for someone who enjoys a varied role combining customer service, accounts receivable, accounts payable, and administration responsibilities. The Opportunity: Working as part of a collaborative team, you will be the first point of contact for customers while supporting the day-to-day accounts function. This role will suit someone who enjoys a fast-paced environment, takes pride in accuracy, and thrives on delivering exceptional service. Key Responsibilities Respond to customer enquiries via phone and email Process customer orders and update order information within the system Manage accounts receivable activities including invoicing, payment allocation, collections, and account reconciliations Process accounts payable invoices and prepare payments Investigate and resolve customer account and billing queries Maintain accurate customer and supplier records Liaise with internal departments to ensure timely resolution of issues Assist with reporting, administration, and general office support duties About You Previous experience in a customer service, accounts administration, or finance support role Hands-on experience with both Accounts Payable and Accounts Receivable functions Strong communication and relationship-building skills High attention to detail and strong organisational skills Intermediate Microsoft Excel and computer skills Experience using ERP, accounting, or CRM systems will be highly regarded Ability to prioritise tasks and manage competing deadlines What's in it for you: The opportunity to join a growing business with real progression prospects Supportive and collaborative team environment Diverse role offering exposure across customer service and finance Competitive salary package based on experience To be considered, please apply online now, or for further information please contact Leah Carr on lca••@fourquarters.com.au
