About us The Cowboys Leagues Club is a leading entertainment and hospitality provider in Townsville, Queensland and the social home for the NQ Toyota Cowboys. Our club is known for its warm and welcoming atmosphere, diverse range of facilities, commitment to the local community as well as being an employer of choice for over 20 years . We take pride in our strong reputation and the loyalty of our patrons, which is a testament to the dedication of our valued team. Join the team at Cowboys Leagues Club! Cowboys Leagues Club is seeking enthusiastic, customer‑focused team players to join us today in rewarding and exciting roles across our venue. Whether you’re experienced on the beer taps, a retail superstar or just keen to be involved, we’d love to hear from you! If your passion is delivering outstanding customer service, why not consider our roles: Cafe and Restaurant Attendants: Providing quality service and presentation to all patrons in our Star Graze Café & Match Restaurant. Bar Attendants: Join our teams in our sports, gaming or Star Graze ensuring a comfortable environment while maintaining strict compliance with RSA standards. Gaming Attendants: Creating a comfortable and welcoming experience to members and guests in our gaming lounges. Merchandise Assistants: Greet Supporters and Fans and share products & upcoming promotions at the Official Cowboys Merchandise store – The Team Shop. Kids Room Attendants: Our Little Legends are the heart of our club; this role focuses on ensuring their safety as well as creating a fun and enjoyable environment (Working with Children - QLD Blue Card Required) What you'll be doing Providing excellent customer service at every interaction Handling cash and operating point-of-sale systems in the gaming, bar, and/or dining areas Ensuring compliance with liquor licensing and other relevant regulations Actively engaging as a positive and collaborative team member Presenting highest level of quality for products, services and solutions for all our members and guests What we're looking for A passion for the hospitality industry and a commitment to creating memorable experiences for our patrons Experience is not required. Bring a can-do attitude and a willingness to learn, we can teach you the skills you require to be successful Strong communication and interpersonal skills, with the ability to provide friendly and efficient service Demonstrated problem-solving skills and the ability to work well under pressure Flexibility to work a variety of shifts, including evenings/nights, weekends, and public holidays Must hold a current Responsible Service of Alcohol (RSA) and/or Responsible Service of Gambling (RSG) certificate (or the ability to obtain upon successful interview stage) A current Food Handlers Certificate (or the ability to obtain upon successful interview stage) Commitment to completing a National Criminal History Check (upon successful interview stage) Why Join Us? At the Cowboys Leagues Club, we value our team and strive to create a positive and supportive work environment, in addition we offer: Staff Loyalty & Rewards Program | Including discounts on food, drinks, and merchandise Full Training, Upskilling & Ongoing Support | Your success is our goal! Weekly Pay and Allowances Internal Opportunities Across the North Queensland Cowboys Group *Due to the large volume of applications received only shortlisted candidates will be contacted. We thank you in advance for your interest in working for the Cowboys Leagues Club.
