Are you a calm, solutions-focused person who thrives in a fast-paced environment? Do you enjoy helping people and solving problems as they arise? We are seeking an experienced and motivated Control Assistant to join our busy Control Centre team. This is a critical role supporting our drivers on the road and ensuring our transport operations run smoothly across the Perth metropolitan area. Key Responsibilities Answer incoming calls from drivers and provide timely solutions to operational issues. Support and assist drivers throughout their shifts. Liaise with clients regarding service disruptions, delays, or operational changes. Monitor service delivery and ensure issues are addressed promptly. Coordinate resources and communicate effectively with depot teams and management. Maintain accurate records of incidents, delays, and operational activities. Ensure a high level of customer service is provided to both drivers and clients. Ready to get started? Apply now and join us!
