Community Gro Inc is a community-based non-profit organisation overseen by a Board of Governance and operationally managed by a Chief Executive Officer. Community Gro believes in a safe and equitable community where everyone has the opportunity to lead fulfilling lives. Community Gro is committed to delivering holistic services and support necessary to ensure safety, financial wellbeing, and life changing opportunities within our community. Family Support Coordinator - ongoing full time role This role works under the general direction of the manager to coordinate family support related programs and family support workers. The role acts as the primary contact for families in need of welfare, emotional guidance, or other support. Social, Community, Home Care and Disability Services Award 2010 (SCHADS) Level 5.1 with Salary Packaging available. Up to $18,550 in tax-free benefits! The position is a full time position. The position will be for 5 days a week. Objectives of the Position Coordinate program service delivery in accordance with established requirements. Coordination of a range of family support services for individuals and families in crisis. Provide practice lead support to Family Support Workers in providing effective case work to families. Provision and oversight of case management of families. Implement organisational policies, procedures, and client philosophy as well as other legislative requirements. Effective line management to Family Support Workers. Act in a 2IC capacity to the Centre Manager, providing team and volunteer support as required. Key Essential Skills and Experience Social Work Degree in Social Work or Human Services with substantial experience. Demonstrated Experience in community program development, case management and delivery and review of working with children and families with complex social needs. Sound discipline knowledge of child development and improved child-parent relationships. Comprehensive understanding gained through previous qualifications and experience of vulnerable client with complex psychosocial, physical and behavioural needs. Training in trauma informed care and demonstrated experience in using these models. Working knowledge of current legislation including: Child Protection, Human Rights, Privacy, Anti-Discrimination, Bullying and Harassment, Work Health & Safety, Risk Assessment and evidence based decision making. A minimum of 2 years previous supervisory experience, including experience in, coaching and guiding individuals to achieve organisational and program requirements. Excellent organisational and time management skills with the proven ability to organise self and others, including coordinating schedules and attendance. Well developed communication and interpersonal skills, with extensive experience in working with Aboriginal and Torres Strait Islander communities and building and promoting local networks and relationships with relevant service providers Queensland Class C Drivers Licence, Satisfactory National Police Clearance, current positive Working with Children Blue Card; and current Senior First Aid Certificate. Aboriginal and Torres Strait Islander peoples are encouraged to apply. Applications close 4pm Friday 12th June 2026. How to Apply Please submit a Cover Letter addressing the Key Essential Skills and experience and your Resume including your referees one of which should be your current Manager via SEEK Applications close 4pm, Friday 12th June 2026 . For further information, please visit our website: www.communitygro.org.au Interviews will commence as suitable applicants apply.
