cottage receptionist The Eastern Golf Club is a private members Club set in the stunning Yarra Valley offering members and guests an outstanding experience. The Club is looking for an enthusiastic Cottage Receptionist in a casual/ part time capacity on Saturday, Sunday and Mondays. The Cottage Receptionist will be responsible for managing accommodation bookings, welcoming guests and ensuring the smooth day-to-day operation of the Club’s cottage accommodation. Key responsibilities include: Welcoming and checking in accommodation guests Managing accommodation bookings, enquiries and confirmations Coordinating with housekeeping to ensure rooms are presented to a high standard Handling guest requests and resolving issues promptly and professionally Processing payments and maintaining accurate booking records Providing guests with information about Club facilities, dining and local attractions Assisting with general administrative tasks as required About You We are looking for someone who enjoys working with people and takes pride in delivering excellent service. The ideal candidate will have: Previous experience in reception, hospitality or accommodation services Strong communication and interpersonal skills Excellent organisational and time-management abilities A professional and friendly manner Good computer skills and experience with booking systems (preferred) The ability to work independently and as part of a team If you are passionate about creating great guest experiences, we would love to hear from you.
