Transdev Queensland is currently looking for two permanent, full-time Operations Control Centre Operators to join our Operations team at our depot located in Capalaba. About Us At Transdev, we don’t just move people — we empower communities. As a global leader in mobility solutions, we deliver safe, innovative, and sustainable transport services across Australasia. From buses to trains, ferries to light rail, our teams work together to ensure every journey matters. With more than 100,000 employees worldwide, our purpose is clear: serve the common good through mobility. We thrive on diverse thinking, bold ideas, and a shared commitment to inclusion. Our values — Care, Share, Dare, Deliver — guide everything we do. What you’ll do • Manage network disruptions, Bus Driver roster changes, incidents and vehicle breakdowns • Provide information to our Bus Drivers about service conditions and problems on the network • Provide timely support in managing emergencies and incidents • Ensure bus services are delivered in accordance with the network service plan • Update the relevant event logs if there is late running, a cancelled service or motor vehicle accident • Ensure compliance with reportable incidents • Understand the fatigue requirements of the National Heavy Vehicle Regulations What you bring • Good IT skills and the ability to navigate systems • Strong written and verbal communication skills, particularly face to face and over the radio to support our Bus Drivers • The ability to work effectively autonomously and part of a team • A commitment to safety and role modelling “Safety first” in everything you do • A high level of resilience and patience to work through various issues • The ability to remain calm under pressure and manage conflicting priorities • A sound knowledge of the Redlands network and rail replacement routes • An eye for detail, and well-developed problem-solving skills • Ability to deal with sensitive information in a confidential manner • Availability to work a roster including weekends as required • Full Australian working rights (an Australian citizen or permanent resident) Diversity, equity, and inclusion at our core We are proud to be an equal opportunity employer. We believe that a diverse and inclusive workforce fosters innovation and drives better outcomes for the communities we serve. We welcome applications from individuals of all backgrounds and gender identities, including First Nations Peoples, people with disabilities, veterans, and those from culturally diverse communities. Need adjustments during the recruitment process? Let us know at TDQ.careers@transdev.com.au – we’re here to support you. Ready to apply? If you’re ready to take on the challenges and opportunities that come with working for a global public transport and mobility organisation, we’d love to hear from you by clicking Apply now and join our team of Journey Makers - and be part of something bigger.
