About the Role We are seeking an experienced and highly motivated Organisational Development Specialist to join our People & Culture team in Toowong. This individual contributor role reports directly to the Head of Culture & Leadership and is pivotal in driving our 'High Performance with High Integrity' culture. You will leverage deep expertise, data-driven insights, and strong stakeholder relationships to diagnose, recommend, and implement impactful organisational development solutions. You will play a critical role in delivering programs across recognition, culture, and engagement, ensuring alignment with Auto & General’s strategic direction and values, and driving tangible outcomes for our employees and the business. About Us Auto & General (A&G) is a fast-growing Australian insurance business, providing comprehensive general insurance solutions since 2000, including Car, Home, Pet, and Travel Insurance, often in partnership with leading brands like Budget Direct, ING, Qantas, and Coles. Our mission is to ‘safeguard a brighter future’ for our customers and community. We cultivate a culture of 'High Performance with High Integrity' (the A&G Way), fostering a collaborative environment where we invest in our team members through generous rewards, benefits, and development opportunities. Visit autogeneral.com.au to find out more. What you'll be doing As our Organisational Development Specialist, you'll be at the forefront of driving organisational culture and recognition initiatives. You’ll own and manage key programs, develop scalable solutions, and provide expert advice to leaders and P&C Business Partners. Your key accountabilities will include: Owning and managing Auto & General’s recognition platform, MySpark, including designing a new enterprise-wide employee recognition program. Collaborating with the Head of Culture & Leadership and P&C Business Partners to facilitate the development of scalable solutions that support critical capabilities and behaviours. Leading or significantly contributing to the design, development, delivery, and evaluation of enterprise-wide recognition, culture, engagement, performance, and employee experience programs aligned with strategic objectives. Developing and maintaining high-quality resources, including guides, toolkits, and digital materials, to strengthen capability across the organisation. Providing expert organisational development advice and guidance to leaders and P&C Business Partners. Analysing performance and workforce data to identify trends, training needs, and insights, translating findings into meaningful reporting for evidence-based recommendations. Building strong relationships with stakeholders, acting as a trusted advisor, and partnering with teams across the business to bring the A&G culture to life. Supporting the Head of Culture & Leadership across the culture and engagement, performance, and leadership portfolio as required to meet operational needs. What experience you’ll bring To thrive in this critical role, you'll need a breadth of experience in organisational development initiatives and a passion for improving organisational culture through recognition and employee experience. You’ll also bring: A relevant degree in a related field (e.g., Human Resources, Business, Psychology), and/or equivalent professional experience. Demonstrated success and experience in designing and delivering organisational development solutions with a strong focus on organisational culture and recognition. Experience in high-growth and/or fast-paced business environments (financial services or professional services favourable), adeptly navigating and influencing complex stakeholder groups. Ability to think strategically, analyse complex situations and data, and develop creative, evidence-based solutions and recommendations. Proven ability to work autonomously to project manage end-to-end initiatives to scope, time, and budget, including change management elements. Excellent interpersonal skills with the ability to influence, negotiate, and facilitate trusted relationships across all levels of the organisation. Exceptional communication skills, both written and verbal, to tailor messages for diverse audiences. Experience coaching and advising senior leaders and effectively working with complex stakeholder groups. What you’ll need to be successful in this role Strong curiosity, openness to feedback, and dedication to honing your craft. Comfort in working with ambiguity and complex people problems. Ability to balance planning and action to deliver in a fast-paced environment. Exceptional attention to detail and quality assurance of deliverables. Our Perks At Auto & General, we believe in supporting our people to thrive both professionally and personally. Here are some of the benefits you can expect: Be Rewarded: We recognise high performance and reward our people through bonuses and our employee recognition platform, Rewards Gateway, offering exclusive discounts across 600 top retailers. Work Flexibility: Enjoy options for hybrid work, allowing you to balance work and life effectively. Options for Leave: Life happens, so we offer volunteer days, an additional paid ‘ME’ day, paid parental leave, and the opportunity to purchase additional leave to cover all of life's big moments. Grow With Us: Access a wide range of learning and professional development opportunities to suit your career aspirations. Give Back: Our A&G Difference program empowers you to contribute to causes you're passionate about through volunteering, fundraising, and donations. Take Care of Yourself: Your wellbeing is important to us. Benefit from our healthy mind and body hub, mental-health support, and fitness discounts to help you be your best self. Celebrate The Wins: Join our vibrant culture with many on-site events, family fun days, and annual celebrations. Save Money: Enjoy discounts on our insurance products, plus exclusive deals with various retailers and hospitality providers across Australia. Apply Today If you're a dedicated Organisational Development professional looking for a challenging and rewarding role within a growing Australian company, we encourage you to apply. Join us and help ‘safeguard a brighter future’! A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.
