THE ROLE Reporting to the Head of DC Operations, you will be responsible for the overall leadership, safety, operational performance, and compliance of the Distribution Centre. You’ll lead a team of Section Leads and frontline team members, ensuring the site consistently delivers strong service outcomes, operational efficiency, and a positive team culture. This is a hands-on leadership role where you’ll drive accountability, support continuous improvement initiatives, and ensure operational rhythms are embedded across the site. Key Responsibilities… • Lead and champion a proactive safety-first culture • Drive daily operational performance across DIFOT, productivity, and accuracy • Lead, coach, and develop Section Leads and warehouse teams • Oversee labour planning, workflow priorities, and shift execution • Ensure stock integrity processes and cycle counting activities are maintained • Support customer outcomes through strong operational delivery • Drive continuous improvement initiatives across safety, service, and efficiency • Ensure compliance with company policies, operational procedures, and audit requirements • Partner closely with national leadership and support teams on site initiatives and operational improvements ABOUT YOU You are an experienced operational leader who thrives in fast-paced warehouse or distribution environments. You bring a strong leadership style, operational discipline, and the ability to engage and motivate teams. You’ll also bring: Previous leadership experience within a Distribution Centre or warehouse environment Strong people leadership and coaching capability Experience managing operational KPIs and performance outcomes A strong understanding of safety and compliance requirements Experience working with WMS and operational systems The ability to problem solve, prioritise, and make sound decisions under pressure Excellent communication and stakeholder management skills If you’re a strong operational leader ready to take ownership of a key site and lead high-performing teams, we’d love to hear from you.
