St Louis Care has supported South Australians since 1946. Our Home Care team is leading the way as aged care transitions to Support at Home - lifting consistency, strengthening governance, and keeping care personcentred, responsive and transparent. Care Partner Lead - Support at Home If you're an experienced Care Partner ready to lead, influence practice, and shape great client outcomes under Support at Home - this is your next step. The opportunity: As our Care Partner Lead , you'll be a senior member of the Home Care team, leading great care management: smooth onboarding, strong care planning, responsive reviews, and clear budget oversight. You'll support and guide care management teams across Adelaide and the Fleurieu Peninsula, helping everyone do their best work - consistently and compliantly. This role is ideal for a high-performing Care Partner who's ready to lead from the front, coach others, and step into broader responsibility. What you'll be doing: Coach, mentor and support a geographically dispersed team to build capability and consistency in care management Lead and oversee client onboarding so services start on time and safely Guide and strengthen care planning, reviews, and coordination for complex and high-risk clients Support consistent, high-quality documentation and follow-through in systems Monitor care management activity and help the team manage time, priorities, and workload Oversee client budget management and support transparency and value-for-money decisions Set strong customer service expectations across reception, phone/email enquiries, and follow-up Contribute to compliance, governance, quality improvement, and audit readiness What you'll bring Solid home care / community care experience (aged care or NDIS) Demonstrated leadership experience (ideally 3-5 years supporting teams) Strong judgement - you know when to act, when to escalate, and how to navigate complexity Clear written communication and strong documentation habits Confidence working with funding, service agreements, and client budgets A practical, warm, professional style with clients, families, and stakeholders A values-led approach: dignity, choice, inclusion, respect, and accountability Essentials (clearances and requirements) Certificate IV in Community Services (or higher) National Police Clearance Overseas criminal convictions statutory declaration (if applicable) Full, clean driver's licence Ongoing commitment to annual flu vaccination Why join us? Step into a genuine leadership role with real influence Supportive, values-driven team culture Fully maintained vehicle, including personal use Ongoing training, development, and career progression Work across Adelaide and the Fleurieu Peninsula with a team that cares about quality client outcomes Ready to apply? Submit your resume and a cover letter outlining why this is your next step, plus two workplace referees .
