Seeking an experienced Accounts Receivable Officer (ASO3) for a State Government Department for up to 12 months. Up to 12 Month Role - ASAP Start State Government Department Pay ASO3 Casual Loading - $45.89 Per Hour Super Must be available between 8.30 - 5pm We are seeking motivated and customer-focused Accounts Receivable Officer to support the effective delivery of accounts receivable and financial transaction services. This role plays a key part in supporting customers and internal stakeholders while ensuring accurate, timely and compliant accounts receivable processes. About the Role: Reporting to the Accounts Receivable Lead, you will contribute to the efficient administration of accounts receivable activities and the delivery of high-quality customer service. You will work collaboratively within a team environment and engage professionally with a broad range of stakeholders. Key responsibilities include: Providing a responsive enquiry service to internal and external customers regarding accounts receivable Monitoring outstanding debts and supporting debt recovery activities, including payment plans and account remediation Processing payments, refunds and bank reconciliations Maintaining accurate customer and debtor account information Investigating and resolving account discrepancies Supporting financial transaction systems and management reporting Contributing to team initiatives, projects and continuous improvement activities Maintaining work instructions and procedural documentation About You Strong communication skills, with the ability to engage effectively across multiple channels Experience managing customer enquiries, including challenging interactions and conflict resolution A collaborative approach and commitment to teamwork and service excellence Strong problem-solving skills, attention to detail, and the ability to learn new systems and processes quickly Hold a currently working with children check and police clearance (within 12 months of issued). Experience in accounts receivable, debt management or a financial transactions environment
