Description Victorian Managed Insurance Authority (VMIA) Job Title – Senior Systems Architect Work Type – Full Time, 18-month fixed-term contract Join VMIA as a Senior System Architect and play a key role in designing, developing, and enhancing enterprise applications on the Pega Platform. Working within a collaborative and innovative IT environment, you will lead technical delivery, mentor development teams, and help shape scalable solutions that support VMIA’s core insurance, risk, and client engagement platforms. This is an exciting opportunity for an experienced Pega professional who thrives on solving complex problems, driving continuous improvement, and delivering high-quality outcomes. Key highlights Central Location – Work in Melbourne CBD within close proximity to Flinders Street. Salary Range of up to $170,000 (total remuneration package inclusive of super). Hybrid work environment – Enjoy a mix of office and flexible work arrangements, fostering connection and strengthening networks. The majority of your working week will be in our collaborative office environment. About the role As a Senior System Architect, you will analyse, design, develop, and support VMIA systems and applications primarily built on the Pega Platform. You will play a key role in ensuring application quality, scalability, and long-term sustainability, delivering solutions that meet current business requirements while enabling future enhancements and innovation. You will contribute across the full software development lifecycle, leading application architecture, design, configuration, development, testing, and deployment activities. This role also provides technical leadership and mentorship to development teams while supporting VMIA’s commitment to risk management, compliance, and operational excellence. Reporting to the Principal Architect, Pega Application Development within the IT Division, you will help drive the delivery and continuous improvement of VMIA’s core insurance, risk, and client engagement platforms. Key responsibilities Analyse, design, develop, test, and implement applications and configurations on the Pega Platform. Participate in all stages of the software development lifecycle, ensuring robust and scalable technical solutions. Conduct unit, integration, and system testing to support high-quality application delivery across QA and production environments. Design and maintain configuration management procedures aligned with industry best practices and quality standards. Review and present architecture and application designs to the Architecture and Design Review Board. Monitor system functionality, track defects, and coordinate issue resolution with internal teams and external vendors. Perform system health checks and implement both short-term fixes and long-term improvements. Lead and mentor developers, fostering collaboration, accountability, and technical excellence within the team. Support structured delivery processes using Agile, DevOps, CI/CD, QA, Change, and Release Management methodologies. Maintain awareness of emerging technologies, compliance requirements, and best practices in insurance data management and application development. Contribute to strategic and operational decision-making through continuous learning, innovation, and professional development. Promote a safe, inclusive, and high-performing workplace culture while supporting governance, compliance, and risk management practices. Who you work with You will work closely with VMIA’s IT team and Project Delivery Team to develop, deliver, and continuously improve the organisation’s Core Insurance, Risk, and Client Engagement Platform (Client360). You will collaborate with a broad range of internal stakeholders across Service Delivery, Insurance Services, the Client Advisory Team, Renewal Project Team, and Risk Advisers to ensure business and technical needs are aligned. Externally, you will engage with third-party software vendors and IT consultancy partners to support the successful delivery of cost-effective, high-quality technology solutions. What we are looking for We are seeking a collaborative and technically strong Senior System Architect with deep expertise in the Pega Platform and a passion for delivering high-quality enterprise applications. You are someone who thrives in a fast-paced environment, demonstrates accountability, and enjoys mentoring and leading development teams. You will bring strong problem-solving capabilities, a commitment to continuous improvement, and the ability to communicate effectively with both technical and business stakeholders. Experience working within Agile and DevOps environments, combined with a proactive approach to innovation, quality, and risk management, will be critical to your success in this role. The ideal candidate will demonstrate VMIA’s core capabilities, particularly in innovation and continuous improvement, driving accountability and results, digital literacy, communication, and client engagement. Qualifications Bachelor’s degree in Computer Science or an equivalent technical discipline. Minimum 8 years’ experience supporting software development initiatives. Minimum 5 years’ experience working specifically as a Pega System Architect or Developer. Pega Certified Senior System Architect certification (or equivalent). Strong experience across all phases of the software development lifecycle, including analysis, design, implementation, testing, and deployment. Advanced knowledge of PRPC architecture, workflows, rules, classes, templates, streams, data pages, activities, and UI development. Hands-on experience with Pega 8.X platforms and supporting tools such as Agile Studio and Deployment Manager. Experience with Pega CRM and Insurance Strategic Applications is highly desirable. Why join VMIA? At VMIA, we believe diversity drives innovation. We are committed to creating an inclusive environment where everyone feels valued and empowered to contribute their unique perspectives. We offer: Flex work: Hybrid working to support your best performance. Parenting support: Generous parental leave (16 weeks paid parental leave after six months of service for primary carers and 4 weeks for secondary carers). Learning & Development: Annual investment ($2,500) in your growth, with in-house training, and LinkedIn Learning access in addition. Wellbeing: Wellness sessions, Employee Assistance Program (EAP), and ergonomic support. Culture & Lifestyle: Iconic office location, volunteer leave and life-stage support. VMIA encourages applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples, individuals with disabilities, culturally diverse communities, and members of the LGBTQIA community. How to apply We invite you to submit your CV and a cover letter. Use these to introduce yourself, highlight your fit for the role, and share why you are excited about joining VMIA. For any questions about the role or application process, please contact us at talentacquisition@vmia.vic.gov.au. At VMIA, we are dedicated to fostering an inclusive workplace. We warmly welcome applications from people of all gender identities, Aboriginal and Torres Strait Islander peoples, individuals with disabilities, and those from culturally diverse backgrounds. If you have any accessibility needs during the recruitment process, please let us know at talentacquisition@vmia.vic.gov.au. Salary Information At VMIA, we offer competitive salaries based on the role's classification and your skills and experience. Typically, new employees start at the minimum of the salary range, however, consideration may be given to starting above the minimum of the band should you demonstrate extensive experience in a similar role or possess unique and desirable skills and capabilities required to perform the role. Other relevant information Before starting at VMIA, preferred candidates will complete pre-employment screenings. These assessments may include: Working Eligibility: Verification of your right to work in Australia. Employment History: Confirmation of your past employment details including employment dates and compensation. Academic Credentials: Verification of your educational qualifications to ensure they are accurate and legitimate. National Criminal History Check: A check for any criminal record, which may involve manual vetting by ACIC, potentially causing delays. Pre-employment Misconduct Check: Used to verify the identity, integrity, and credentials of potential employees and verifies no past misconduct. Financial Background Checks: Applicable for certain roles, such as Heads of Departments and Finance team members. We value a collaborative work environment, so employees are expected to spend the majority of your working week in the office. Candidates from interstate must be willing to relocate to Victoria.
