At Australian Biotechnologies , we’re proud to be Australia’s leading manufacturer of allograft implants, honouring the gift of donation and improving the wellbeing of patients nationwide. Our products support a wide range of surgical procedures, helping clinicians deliver the best possible outcomes for patients. Australian Biotechnologies is guided by a set of values; we demonstrate integrity by encouraging teamwork, we value relationships by showing respect and honouring customers and staff, we value performance by embracing safety, quality and innovation. These values define who we are and how we work. We encourage and support our employees to live these values every day, and we offer a range of benefits to help you thrive, including: Weekly staff wellness program Health Insurance and gym discounts On-site parking Career opportunities to grow and develop Rewarding job where you can make a difference by enhancing the lives of others Australian BioTechnologies is looking for a Clinical Booking Coordinator to join our Client Services team. In this role, you will be responsible for accurately processing clinical bookings and customer orders, coordinating time-sensitive cases, managing order entry in NetSuite, and working closely with hospitals, surgeons, agents and internal teams to ensure a seamless and high-quality service experience. You'll be responsible for: Processing clinical bookings and customer orders accurately in NetSuite Updating calendars, confirming orders and maintaining booking accuracy Liaising with hospitals, surgeons, agents and internal teams Coordinating urgent and same-day shipments with dispatch or couriers Maintaining records, forms and audit-ready documentation Handling enquiries, resolving issues and escalating discrepancies To be successful you'll need: 1–3 years’ experience in order management, customer service or operations support. Strong attention to detail and high accuracy in data entry Excellent verbal and written communication skills Ability to manage multiple priorities in a fast-paced environment Experience in healthcare, medical devices or a technical product environment preferred NetSuite or ERP experience, with solid product and process understanding We are part of EBOS MedTech , which operates in nine countries through its portfolio of companies; Australian Biotechnologies (allograft manufacturing), Cryomed Aesthetics (aesthetic technologies), LifeHealthcare (ANZ medical device distribution), and Transmedic (medical distribution across SE Asia and Hong Kong). Across all these businesses, we are united by a shared value: Connect . It shapes how we build strong relationships, share knowledge, and work together to deliver better outcomes for our customers, our people, and the communities we serve. This onsite role based at Frenchs Forest, presents a fantastic opportunity to be part of a high-performing team and make a meaningful difference every day. If this sounds like something you want to be part of, apply now and be part of EBOS MedTech and its portfolio of companies that are changing lives together, starting with you .
