Support Students. Strengthen Pathways. Shape Cape York's Future. Cape York Solutions is a non-profit Indigenous organisation dedicated to empowering the people of Cape York to choose a life they have reason to value. For over 20 years, we have partnered with communities to deliver initiatives across education, employment, health, language and culture - all guided by the Pama Futures Agenda, a reform framework designed by and for the people of Cape York. What's on Offer A meaningful, student-facing role supporting talented Indigenous young people through secondary education Salary packaging benefits - package up to $15,900 of your annual salary tax free Additional $2,650 pre-tax for entertainment expenses Employee Assistance Program - free, confidential counselling for all staff A positive, culturally grounded workplace with strong values, teamwork and supportive leadership The Role As a Student Support Officer (SSO) within the Cape York Leaders Program (CYLP), you will provide hands-on, culturally grounded support to Indigenous secondary students participating in the Academic Leaders Secondary (ALS) phase of the program. Based in Townsville (with travel as required), you will work closely with students, families, schools and service providers to ensure each student receives the academic, wellbeing and leadership support they need to thrive, remain engaged and successfully complete their schooling. This role is central to building strong, trusted relationships with students and ensuring effective case management across academic achievement, wellbeing and leadership development. Key Responsibilities Provide student-centred case management, monitoring academic progress, wellbeing and engagement Build strong, supportive relationships with students, families, schools and communities Support student recruitment to ensure scholarship places are filled and maintained Coordinate access to tutoring, mentoring and additional supports as required Develop, implement and regularly review individual case, leadership and transition plans Support students to successfully transition from secondary school to tertiary education or pathways Assist in the delivery of leadership workshops, camps and program events Maintain accurate and timely case notes and data within the CYLP database Act as a liaison point for partner schools and relevant service providers What You'll Need Essential Demonstrated experience in case management, student support or youth work Ability to engage effectively with Indigenous young people and build trusted relationships Understanding of issues impacting Indigenous students, particularly those from remote communities Strong interpersonal, communication and organisational skills Ability to work independently while contributing positively to a team environment Sound computer, written and reporting skills Current Driver Licence, Working with Children Blue Card and ability to complete a Police Check Desirable Qualifications in education, youth work, social work or a related field Experience working with boarding schools, secondary education or scholarship programs Knowledge of Cape York communities and education pathways This is an identified position. To perform this role, it is essential that the person is an Aboriginal and/or Torres Strait Islander person. This is a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991. Be Part of Something Meaningful This is an opportunity to make a genuine difference in the lives of Indigenous young people while contributing to stronger families, thriving communities and future leaders of Cape York. How to Apply Submit your resume outlining your relevant skills and experience. For more information, contact Tamara Hunting on 07 4046 0. Apply now and help shape the next generation of Cape York leaders.
