About the Role We are seeking a friendly, organised, and proactive Receptionist to join our team. As the first point of contact for our patients, you will play a key role in delivering exceptional customer service while ensuring the smooth day-to-day operation of our front desk and administrative functions. This role requires excellent communication skills, the ability to multitask effectively, and a calm, professional approach in a busy clinical environment. Flexibility to assist with additional shifts when required is highly valued. Part Time Position: Start date: 21 July 2026 10-month contract ( maternity leave cover contract, end Aug 2027 ) with possibility to increase to more days / full time after this. Tuesdays 7:15am - 4pm, Wednesdays 8:15am - 4:15pm Key Responsibilities Warmly welcome and assist patients and potential new patients Manage incoming calls and coordinate front desk tasks Schedule appointments and process patient bookings Handle payments and maintain accurate records Perform general administrative duties (filing, data entry, correspondence) Manage incoming deliveries Maintain front desk security and visitor protocols Assist with stock management, including unpacking and organising supplies Set up, pack down, and maintain cleanliness and organisation of treatment rooms and rehabilitation/gym/class spaces About You To be successful in this role, you will demonstrate: A professional and friendly manner with strong customer service skills Excellent organisational and time management abilities Confidence in multitasking within a sometimes fast-paced environment Strong communication skills, both written and verbal Basic proficiency with IT systems and administrative software (We use PracSuite) A willingness to learn and contribute positively to a team environment Essential Requirements Completion of Year 12 (or equivalent) Previous administrative or reception experience (preferred) Current COVID-19 vaccination status (preferred) About Us Higher Function Physio & Pilates is a well-established allied health practice located in Canberra City. We specialise in the treatment of privately funded musculoskeletal and sports injury patients and deliver Clinical Exercise programs, including Pilates-based matwork, reformer classes, and gym sessions. We pride ourselves on achieving excellent patient outcomes within a supportive, friendly, and professional environment. Our strong reputation and growing referral network reflect our commitment to high-quality care and teamwork. Learn more about us: Website: http://www.higherfunction.com.au/ Facebook: https://www.facebook.com/Higher-Function-153360988182885/ Instagram: @higherfunctionphysio How to Apply If you are looking to grow your skills and be part of a positive and dynamic team, we would love to hear from you. Please submit your CV along with a brief cover letter outlining your interest in the role to: higherfunction.com.au
