Community‑based care coordination role Smaller caseload with scope to support the Home Care Manager Flexible start times and genuine work‑life rhythm WHY THIS ROLE – AND WHY NOW This role exists because someone good is stepping up. The current Care Partner is moving into a management role, creating space for the next person to join a high‑functioning, close‑knit home care team . The service is established, stable and busy – supporting around 120 funded clients within the Blue Mountains, and a smaller number of private clients. This is not a start‑from‑scratch environment. The systems, relationships and rhythms are in place. What’s needed now is a capable Care Partner who knows home care, understands the funding and compliance landscape, and can step in with confidence. You’ll hold a slightly lighter caseload than your peers – by design – giving you scope to support the Home Care Manager and act as a steady second when required. WHAT THE WORK ACTUALLY LOOKS LIKE This is a blended role – not desk‑bound, not all field. Roughly 60% office‑based and 40% out in the community , you’ll move between care coordination, problem‑solving and follow‑through. Your days will include: In‑home assessments and regular care plan reviews Coordinating services with internal teams and external providers Incident management and escalation where needed Case conferences with hospitals, allied health and families Monitoring budgets and supporting funding reviews or transitions Helping clients navigate reablement, increased care needs, end‑of‑life support or transitions to residential care Success here isn’t measured by how many boxes you tick. It’s measured by client experience, quality of response, and how well people are supported through change . AND YOU ARE…? You already work in home care – and you know what good looks like. You have hands‑on experience managing Home Care Packages / Support at Home and understand the funding and compliance environment (non‑negotiable) You’re a clear thinker who can assess a situation from more than one angle You’re calm in people’s homes You work well in close quarters with others and don’t shy away from shared space or shared problem‑solving You’re proactive, organised, and comfortable making judgement calls You’re open to learning – particularly as aged care policy and requirements continue to evolve You don’t need to know every system or process on day one. But you do need to understand care partnering at a practical, day‑to‑day level. THE TEAM YOU’RE JOINING This is a team that works together . They share space. Doors are open. There’s plenty of conversation, collaboration – and yes, laughter. When things get tricky (and they do), people lean in rather than retreat. You’ll report to a Home Care Manager who is hands‑on, trusting and accessible . You’ll be given autonomy, backed by support when you need it, and included in decisions that affect clients and the team. WHY CONSIDER THIS ORGANISATION Not‑for‑profit, quality‑driven rather than KPI‑obsessed Genuine flexibility in start times (early or later starts; full‑time or 9‑day fortnight) Salary packaging available A role with visible impact and room to grow with the service This is a place where good people stay — and where capable Care Partners are noticed when they’re ready to step up. CURIOUS? If you’re already working in home care and want a role that offers variety, trust and a strong team around you , we’d welcome a conversation. For a confidential discussion, contact PJ on 02 9144 4544 or email curious@pjrecruitment.au .
