We are currently seeking applications for a Corporate Systems Support Analyst (ServiceNow) to join the Business Systems team with Department of Treasury & Finance until December 2026 based at our Port Adelaide office. What We Offer Work that matters - impact that shapes South Australia's future Flexible working arrangements that support life and career Salary packaging options Discounted gym membership Supportive learning & career development Employee Assistance Program for you and your family About Us Picture a career that's more than numbers. At the Department of Treasury and Finance (DTF), we're building a world-class Treasury for South Australia -one that's innovative, collaborative, and future-focused. We're South Australia's lead agency for economic, digital, and financial policy outcomes. Our work touches every corner of the state, from enabling frontline services to driving digital transformation. And we do it all with one purpose: to make life better for the people who call South Australia home. Why This Role Matters Business Systems, your work supports a critical whole-of-government digital platform that agencies rely on every day. By enabling reliable, well-managed system change, the team help government teams deliver better services for South Australians often behind the scenes, but always with real impact. About the Opportunity As a Corporate Systems Support Analyst (ServiceNow), you'll play a key role in the administration, configuration and support of the ServiceNow platform. You'll focus on managing system change, resolving issues and delivering improvements that align business needs with platform performance and integrity. In this role, you will: Keep ServiceNow reliable , supporting the Customer Service Portal across government. Deliver system changes end to end , from request review to release. Partner with users, vendors and developers to fix issues and deliver improvements. Turn business needs into clear system solutions and practical advice. Apply strong change control , meeting governance and compliance standards. Build great relationships , continuously improving the customer experience. Remuneration ASO5 ($89,007 - $98,991 p.a.) 12% Superannuation About You We're looking for someone who can: Support and improve ServiceNow , keeping the platform stable and effective. Adapt to system change , supporting testing, upgrades and issue resolution. Use and grow technical skills across scripts , APIs, databases or integrations. Explain technical ideas clearly to non‑technical stakeholders. Use data and reporting to identify issues and support better decisions. Work collaboratively with a service mindset , improving systems and customer outcomes. Application Instructions Click the “ Apply” button and follow the instructions on the I Work for SA website. Diversity & Inclusion We welcome applicants from all backgrounds, identities and lived experiences. If you need any adjustments at any stage - such as receiving interview questions in advance or accessing materials in alternative formats - we're here to support you. Aboriginal Employment Program Aboriginal and Torres Strait Islander applicants are encouraged, but not required, to join the SA Public Sector Aboriginal Employment Register. The register provides optional support and access to employment opportunities across SA.
