The Company Join a well-established and growing hospitality group with a strong presence across Sydney and interstate markets Be part of a business known for delivering exceptional guest experiences across premium venues, accommodation, dining, and entertainment offerings Work within a collaborative and fast-paced environment where innovation, customer insight, and commercial performance are highly valued Based in modern offices in Sydney CBD, close to public transport, cafes, and city amenities Opportunity to influence strategic decision-making and contribute directly to the continued growth of the business The Role Lead the business intelligence function across multiple hospitality operations and corporate divisions Develop and maintain dashboards, reports, and data visualisations that provide actionable commercial insights Partner with senior leadership, finance, operations, marketing, and venue teams to support strategic and operational decision-making Analyse customer behaviour, revenue performance, labour trends, and operational metrics to identify opportunities for growth and efficiency Drive data governance, reporting accuracy, and continuous improvement initiatives across the organisation Manage and optimise BI platforms, reporting tools, and data warehouse environments Translate complex data into clear recommendations for both technical and non-technical stakeholders Mentor and support analysts within the wider data and reporting team About You Proven experience in a Business Intelligence Manager, Senior BI Analyst, or similar data-focused leadership role Experience within hospitality, hotels, retail, tourism, gaming, or multi-site consumer businesses will be highly regarded Strong technical capability across BI and reporting tools such as Power BI, Tableau, SQL, and Excel Commercially minded with the ability to turn data into meaningful business outcomes Excellent stakeholder engagement and communication skills Strong analytical thinking, problem-solving ability, and attention to detail Comfortable working in a fast-moving environment with multiple priorities and deadlines Passionate about data, performance improvement, and delivering insights that drive business success By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy . Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.
