Kick-start your Internal Sales career with a stable, full-time role in our Townsville team—no industry experience needed, just a positive attitude, customer focused, great people skills and a willingness to learn. At ACD Trade , we’re one of Australia’s largest air-conditioning wholesalers, with 16 branches across QLD, WA and NT. As part of the Beijer Ref Group , we’re backed by a national network of more than 100 branches and 800 employees. While we’re a well-established business, what really sets us apart is our people-first culture and commitment to supporting our team to succeed. We’re looking for someone friendly, dependable and ready to learn to join our Townsville branch in this full-time Internal Sales role. This is a great opportunity to build a long-term career with a trusted business that values attitude, teamwork and growth. What’s in it for you? Great team culture – Join a supportive team that lives our values: Committed, United, Engaged and Straightforward. We work hard, help each other and enjoy what we do. Full training provided – No industry experience? No problem. We’ll give you the training and support you need to succeed. Real career development – Grow your skills with coaching, mentoring and genuine opportunities to progress within the business. Competitive salary package – Enjoy a solid salary package with an incentive plan as part of the role. What you’ll be doing: No two days are the same in this role. You’ll be the friendly face (or voice) our customers rely on, helping to deliver great service and keep the branch running smoothly through: Supporting phone and counter sales Answering customer questions and providing product advice, with full training provided Preparing and processing orders, invoices and quotes Assisting with stock management and picking orders Helping keep the branch organised with general administrative support Building strong customer relationships through honest, helpful service Who we’re looking for: We’re not just hiring for experience—we’re hiring for the right attitude. Whether you’ve worked in sales, retail, customer service, administration or a similar role, we’d love to hear from you if you: Enjoy helping people and creating a positive customer experience Are organised, reliable and keen to learn Feel confident using a computer, with basic to intermediate skills Are looking for a stable role with a company that invests in its people Sound like a fit? If you’re ready to bring your customer service skills to a business that values its people and supports your growth, click ‘Apply now’ we’d love to hear from you.