Animal Attendant Pay Rate: $32.31 per hour plus penalty rates Rotating Shifts: 7am – 4:30pm Hours: 30– 40 hours per week Our Gold Coast Luxury Pet Resorts requires an exceptional team member to join our growing team. We are a small, family run business just outside of Nerang, which offers a luxury service for dogs and cats. This is a casual position that includes working weekends, public holidays and school holidays. We are a 7 day a week business, so all staff must be flexible with shifts. Your role would include (but is not limited to): Meeting and greeting our guests and their owners Answering phones and emails to provide information to current and future customers Administration duties, data entry and filing Providing feedback to clients regarding their pets’ experience Daily feeding (including special diets) and medicating of dogs and cats Pet activities (Walks, Swims, Brush & Massage etc) Photos for social media Health checks and maintaining animal records Hydro bathing, basic grooming and various physical activities with guests Showing people through our resort for inspections Collecting and delivering our guests using our chauffer service Cleaning guests’ accommodation to a high standard To apply, you will need to: Genuinely enjoy working with cats and dogs (paid experience essential) Have a good knowledge of dog and cat breeds Be confident and competent in handling dogs and cats Be computer literate, including Word and Outlook Be experienced and proficient in reception and administration duties Be organised, efficient, accurate and have a particular eye for detail Possess a very high standard of customer service skills and a friendly phone manner Be able to work autonomously and multi task in a sometimes-pressured environment Be available weekends, public holidays, and all school holidays as well as during the week. Have a current Open Driver’s License and own a vehicle The successful candidates will: Learn quickly and understand detailed information without difficulty Be physically fit and have energy to burn Be quick and eager to help others in your team Respond well to time constraints and work efficiently at a brisk pace Perform well without direct management, yet welcome some structure and supervision as needed Have a great attitude, is personable and very well presented Be motivated and have initiative Be available for immediate training Be available to work every weekend . Only people with full weekend availability will be considered. Working Conditions (VERY IMPORTANT!) This is a high animal contact position. This job is intense and physically demanding. Work is performed in a pet resort setting indoors and outdoors. Standing on feet for 7 or more hours a day. Exposure to wet and/or humid conditions and outside weather. If you do not fit the criteria above, please do not apply If you think you could be the next exceptional member of our team, please forward your resume & cover letter to barkroyal.com.au PLEASE NOTE: ONLY applications with a COVER LETTER will be considered. Any AI generated cover letters will not be considered. IMPORTANT: ABSOLUTELY NO PHONE CALLS OR WALK-INs you will not be considered for the job.
