At Southern Cross Care WA we help people live extraordinary lives every day, connected to communities. As a provider delivering care, support and accommodation for West Australians in greatest need, our purpose is clear, and our passion is strong. Southern Cross Care WA is a place where you can have an extraordinary impact, make an extraordinary difference, and be appreciated for extraordinary contributions. We hope you will join us and become one of the people who make Southern Cross Care WA an extraordinary place to be. About the role and where you will be working: You’ll manage your own portfolio of clients, coordinating tailored care services that truly make an impact. Acting as the key link between clients, families, and care teams, you’ll ensure services are seamless, responsive, and centred around each individual’s needs and goals. Your responsibilities will include but not limited to: Coordinating personalised home care services that support independence and wellbeing Building strong, trusting relationships with clients, families, and stakeholders Monitoring and adjusting care plans to meet changing needs Managing client budgets and ensuring funding is used effectively Collaborating with internal teams and external providers for integrated care Ensuring compliance, quality standards, and accurate documentation Contributing to continuous improvement and client satisfaction About you: Willingness to embrace the values of Southern Cross Care WA and rewarding industry and how it plays into the role You’re a compassionate and organised professional who thrives on delivering person-centred care. With experience in aged or home care, you’re confident managing competing priorities, building strong relationships, and navigating complex situations. You communicate well, stay detail-focused, and are driven to make a real difference in clients’ lives every day. To be considered for this role you’ll need: Experience in aged care or home care coordination Strong organisational skills with the ability to manage multiple priorities Excellent communication and relationship-building skills Knowledge of case management, compliance, and funding frameworks A compassionate, person-centred approach Confidence using systems such as Microsoft Office Working with us At Southern Cross Care (WA), we are committed to being an employer of choice. As well as providing a positive and supportive environment, we also offer the following benefits: Not-for-profit salary packaging options of up to $15,900 for general living expenses and $2,650 for entertainment benefits Corporate Health Insurance discount Free employee assistance program A diverse range of services which allows professional development and growth Paid Parental Leave Annual leave starting at 4 weeks for full time employees Carers/personal leave Service Awards for long standing employees Flexible working environment How to apply To express your interest, please apply with an up-to-date resume. A cover letter outlining your experience / suitability is preferred. Kindly note, if your application progresses to an interview, we’ll be asking for: National Police Clearance - current within 6 months (or evidence of application) A completed pre-employment health declaration Southern Cross Care WA is an equal opportunity employer committed to diversity and inclusion. We also acknowledge the Traditional Owners of the lands on which we work. For more information on the services, we provide visit: scrosswa.org.au About us Established over 50 years ago, Southern Cross Care WA is a purpose-driven, not-for-profit organisation contributing to social, health and economic development in WA. We do this by enabling the delivery of integrated services in our community for the increasingly complex health, care and accommodation needs of our aging population and those living with mental illness. Our dedicated and passionate team of around 1000 employees and 130 volunteers, deliver care and services to over 3000 West Australians across our residential, retirement village, mental health, community housing and home care portfolio. Our promise to our clients, residents and each other is to enable extraordinary because we; Listen, Act, Do not give up, Work as one. Southern Cross Housing Ltd. are part of the Southern Cross Care WA Inc. Group.
