Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity. Full-Time | Shepparton Service Centre $33.60 per hour Super | Monday–Friday, 9am–5pm | Immediate Start Be the welcoming face of a nationally recognised automotive brand. Our Customer Service & Administration Team is the first point of contact for our customers, and we’re looking for an experienced, confident professional who can step in and make an impact from day one. About the Role As a key member of our Shepparton Service Centre, you’ll deliver exceptional customer service while supporting the smooth running of daily operations. Your day will include: Providing friendly, professional face‑to‑face service at reception Greeting customers and visitors with a positive, helpful attitude Responding to enquiries via phone, email, and in person Supporting the Branch Manager with administrative and operational tasks Keeping customers informed about delivery lead times Conducting basic repair inspections on vehicles Identifying customer needs and educating them on our full range of services Issuing invoices and raising job authorities Scheduling repair bookings and managing workflow Resolving customer concerns and following up on outstanding queries About You You’ll thrive in this role if you bring: Strong professional presentation and communication skills Clear, confident verbal and written communication A current driver’s licence (essential) A proactive, solutions‑focused approach to customer issues The ability to work efficiently in a fast‑paced environment Excellent time management and prioritisation skills Intermediate to advanced Microsoft Office skills Full Australian work rights Why Join Us? Supportive, collaborative team environment Genuine opportunities for growth and development Competitive salary and stable full‑time hours Reward and recognition programs If you’re ready to join a trusted household brand and build a rewarding career, we’d love to hear from you. Apply now and take the next step in your customer service journey. If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now! At O'Brien® , we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron ® , worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents Privacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our and Terms of Use . Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.
