Job Description Responsibilities will include but are not limited to: Collection, preparation and delivery of patient file materials to a portfolio of consultants Preparing file materials in accordance with state and national legislation Liaising with customer to plan and implement agreed services Managing consultant schedules Scheduling of appointments Maintaining busy inboxes, with queries, appointments and non-appointment services Providing administrative and operational support to consultant practitioners Providing information and advice to customers, or prospective customers Establishing effective relationships with internal and external stakeholders, including medical consultants, staff, clients and customers Undertaking other tasks assigned to the Client Services team, including reception duties, dictation, invoicing and supporting the greater team in general when necessary