Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity. Join a fast-paced, growing business where your expertise as a Planner or Scheduler will play a key role in driving success. Be part of a collaborative and supportive team where your contribution directly impacts service delivery across the Metro Melbourne area. This role is ideal for someone who thrives in a dynamic environment, enjoys working closely with trades, and takes pride in keeping operations running seamlessly. About the Role You’ll take ownership of end-to-end scheduling, ensuring jobs are planned efficiently, customers are kept informed, and teams are aligned to deliver high-quality outcomes. Key responsibilities include: Coordinating and scheduling glazing jobs across multiple regions Interpreting job details to ensure accurate planning and execution Partnering with glaziers and internal teams to manage timelines and expectations Keeping customers informed with clear, proactive communication Managing high job volumes and competing priorities with confidence Working with third-party providers to support job delivery where required Maintaining accurate, real-time updates across systems Using Simpro daily to schedule, track, and manage job workflows Identifying opportunities to improve efficiency and streamline processes About You You’re organised, solutions-focused, and confident managing multiple moving parts in a fast-paced environment. 3–5 years’ experience in planning, scheduling, or coordination roles Strong Simpro experience (highly regarded) or similar job management systems Ability to manage competing priorities while maintaining attention to detail Clear, professional communication skills with a strong customer focus A proactive mindset with a natural ability to problem-solve Experience within trades, construction, or service-based industries is advantageous Why Join Us? Supportive leaders who invest in your growth and development A team culture that values collaboration and accountability Staff discounts across a wide range of products and services Employee Assistance Program (EAP) for wellbeing support Access to exclusive employee rewards and retail discounts One paid volunteer day each year Ongoing learning and development opportunities If you're confident in Simpro and enjoy working in a high-energy, team-focused environment, this is a great opportunity to step into a role where you can truly make an impact. If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now! At O'Brien® , we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron ® , worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents Privacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our and Terms of Use . Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.
