About the job Application Administrator / Application Support Specialist Contract Role | Immediate Start | Sydney CBD Hybrid We are currently seeking an experienced Application Administrator / Application Support Specialist to join a busy and collaborative technology team supporting a broad range of critical business applications. This is a hands-on applications support role suited to someone with 3-5 years of experience who can hit the ground running in a fast-paced environment. The successful candidate will work across approximately 40 business applications, including both COTS and internally developed .NET applications. The Role You will be responsible for providing Level 2/3 application support, managing escalated incidents, coordinating with third-party vendors, and supporting ongoing system administration activities across a complex applications environment. Working within a close-knit team of 7, you'll contribute to maintaining business-critical systems while collaborating with internal stakeholders and external suppliers to resolve technical issues efficiently. Key Responsibilities Manage and resolve escalated application incidents within agreed service levels Coordinate and manage third-level escalations with external vendors and suppliers Support and administer a broad range of business applications Assist with user account management and access administration Support SQL Server, IIS, and Azure-based environments Produce customised reports and system support documentation Participate in testing activities and deployment support Coordinate software upgrades and system changes Maintain licence allocation and utilisation records Skills & Experience 3-5 years' experience in Application Support / Systems Administration Strong experience supporting applications environments (not desktop or Windows support) Recent experience with: MS SQL Server IIS Azure technologies (highly desirable) Experience managing Level 2/3 incidents and vendor escalations Exposure to COTS and/or .NET-based applications Strong communication and documentation skills ITIL certification or equivalent experience highly regarded Relevant IT degree preferred Working Environment Hybrid working arrangement - 2 days onsite per week (Mondays or Wednesdays & Thursdays) Standard business hours (9am-5pm) with occasional planned after-hours work Friendly and collaborative team environment with strong camaraderie Important Information Immediate start required - candidates must be available to commence from 1 June or have a maximum 1-week notice period If you're an experienced Applications Support professional looking for your next contract opportunity, apply now.
