Employment Support Officer The Role Permanent full-time position located in Upper Mount Gravatt, with a requirement to travel and support employers across the region. Assist clients in their workplace to deliver on the job support where required. Analyse the clients work to refine the delivery of tasks, sequences, quality, quantity and overall execution of duties. Create a communication conduit between the employer and the client to ensure the employers needs are met, and the client achieves long term employment goals. Duties Support clients and employers at employer workplaces Manage clients with barriers to employment or people with disability on your caseload. Coach employers to accommodate specific needs of clients. Develop and maintain mutually agreed plans with clients. Maintain timely and accurate records Benefits At Sureway, we believe in offering more than just a job. We provide growth, support, and rewards that help you thrive both professionally and personally. We pay above award rates – because your time and talent are worth more Performance bonus scheme based on meeting benchmarks Birthday leave – celebrate your special day with a paid day off every year Additional leave – enjoy an extra week off each year after 3 years of service Ongoing learning and development – access programs & study assistance to grow your skills and career Recognition that means something – be celebrated through monthly awards and our annual team awards program Organisation Details Sureway leads the industry in Employment Services for cohorts including mainstream, people with disability, parents, youth and mature aged Australians. We also deliver training and health supports to enable people to improve their quality of life. Sureway deliver innovative programs to job seekers, employers, participants and learners across ACT, NSW, QLD, SA, VIC, and WA. Our growing suite of services assists people to achieve their goals and aspirations in life. This position requires the successful applicant to undertake a National Police Check and relevant state-based screens. Applicants also must have the right to work in Australia and hold a valid driver’s licence with reliable transport. Submit a cover letter and current resume as soon as possible. Applications are being considered as they are submitted. We celebrate diversity and welcome applications from people of all backgrounds, including Aboriginal & Torres Strait Islander peoples, individuals with disabilities, LGBTIQA communities, and those from culturally and linguistically diverse backgrounds