The Opportunity As our full time, permanent Learning Lead , you’ll support our purpose-led and authentic firm as we right wrong. Based in our Brisbane CBD head office on a hybrid working pattern, and reporting to the Head of People & Performance, you’ll lead the development and delivery of operational and strategic learning solutions, to drive the success of our people. This is a national role, supported by a Learning Coordinator, encompassing business partnering, learning design and meeting bespoke business needs. You’ll design, develop, and maintain learning resources and solutions that are fit for purpose projects, as well as leadership capability uplift programs and annual compliance training. Your well-developed communication skills, and personable, friendly nature will ensure that our people feel supported in their learning journey, whilst establishing key skills for their success at Shine. And you’ll influence across all areas of Shine, as the primary point of contact and strategic learning partner to managers across our business, managing stakeholder requirements and outcome delivery. Experience in the legal field isn’t required – we know you’ll be able to pick up new knowledge and concepts quickly. Here’s how you’ll help us stay ahead of the pack: Improve the capability of our people, through identifying and understanding development needs. Design and develop on time learning resources, incorporating adult learning principles whilst ensuring the content is engaging and fit for purpose. Partner with business leaders to help identify and agree on learning needs and priorities, aligned to our strategy and business requirements. Apply current instructional design theories, practice and methods to lead the delivery of engaging, interactive and meaningful training and assessment content. Evaluate and maintain existing content and resources. Ability to use and extract information from LMS to identify trends, inform stakeholders and business. Evaluate program effectiveness. What you’ll bring. To thrive in this role, you’ll have: Proven experience in a similar adult learning role, ideally in a professional services environment The ability to understand and interpret complex information, and convey it to audiences of all levels in a simple and easy to understand manner Excellent stakeholder management skills, with demonstrated success in liaising with technical experts to support the design and delivery of learning initiatives The ability to quickly develop a thorough understanding of technical systems, processes and legislation, and a knack for learning new technologies. Strong skills using a variety of technologies, including LMS tools, Articulate (Storyline and Rise), as well as agentic AI tools such as Copilot Experience in designing blended learning solutions Strong negotiation, project management, leadership, influencing and presentation skills Demonstrated analytical, interpersonal and written communication and collaboration skills Ability to develop a holistic view of organisational performance problems, identify root causes and suggest learning and development-based solutions Shine Lawyers: A place for you. It means more here. At Shine, purpose really matters. It’s our clients, who summon the courage to stand up to injustice. It’s the communities we are part of and support every day. It’s our team, who champion what’s right and make this place what it is. We’re an ASX-listed organisation, and we've been standing up for the rights of everyday Australians for more than 50 years. We’ve achieved a lot, but you’ll find no airs and graces here. We’re humble yet relentless. We don’t pretend to be anything other than ourselves. And together, we’ve created a place for you to thrive. Here are some of the things we hope you’ll love about working with us: Connect and be you: Get the flexibility and benefits you need, and work alongside truly authentic people who care so much - about the clients, Shine and you. You’ll enjoy the safety and security of a large, well-established firm that treats you as a person, not a number. Challenge and be challenged: We’re not here for “easy”. We want you to take your place at Shine and make a real impact. Question and challenge - that’s how we grow. Achieve and grow: Start your Shine journey with our in-house learning programs, where you’ll find immediate connection and be set up for success. You will be provided real opportunities to step up and grow - within your role and beyond. Visit https://www.shine.com.au/careers/life-shine to find out more and read the stories of our incredible people. Excited to join us and stand up to injustice? Apply now and make Shine a place for you. As part of The Circle Back Initiative, we want you to feel supported through our recruitment process, which means that you will hear back from our friendly team – no matter the outcome. We are committed to making Shine Lawyers a place for you by encouraging and supporting our people to bring their authentic selves to the workplace, and as a result, we know you’ll put your best self forward while righting wrong for our clients. We’re passionate about maintaining a diverse and inclusive environment here at Shine that celebrates all of our differences with age, disability, ethnicity, gender and sexual orientation, to name a few, and we encourage applications from Aboriginal and Torres Strait Islander candidates. You bring you.
