This is a Assistant Village Manager role with Bolton Clarke based in WA, AU Bolton Clarke Role Seniority - junior More about the Assistant Village Manager role at Bolton Clarke About The Opportunity The Assistant Village Manager will support our Beachland Village operations on a part-time basis, 15 hours per week, with flexibility on which days and hours are worked. This is a 6-month max term opportunity. As the Assistant Village Manager, you are responsible for assisting the Retirement Village Manager in implementing operational plans and managing day-to-day activities in the Village. The Assistant Village Manager ensures residents, their guests and visitors to the village enjoy a 5-star hotel style experience that is memorable and positive. Key activities: Reception and administrative tasks Provide assistance to residents regarding use of facilities, equipment and building matters. Assisting in the coordination of initiatives, resident activities and events to create an engaged and active community lifestyle. Preparing village newsletter, activities calendar and other communications Assist the village manager in managing the village to achieve optimum performance. Provide financial administrative support, calendar management, preparation of agenda and minutes/actions. Support strategies in relation sales and marketing including; ensuring marking collateral is up to date and generating regular sales reports. Provide outstanding, timely and insightful service to residents and their guests ensuring strong focus on achieving and maintaining high levels of satisfaction and experience. We would love to hear from you if you have: Genuine passion for interacting with older people Demonstrated experience in customer engagement and satisfaction Experience in a front-line customer facing role within the retirement living, business, hospitality, finance, property management, health or related sectors Strong written and verbal communication skills using MS Office Comply with the Industry Code of Conduct Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always safe; and Always together in all aspects of your work. Why Bolton Clarke? Our culture is supportive, collaborative and purpose driven. In return for your expertise and leadership, you will enjoy: Hybrid work – a mix of office and working from home Laptop provided Salary packaging benefits of up to $15,900 plus $2,650 entertainment packaging A values led, people focused culture where you can grow your career Options for additional purchased leave Employee Assistance Program for you and your family Private health insurance discounts About Bolton Clarke Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively. Apply today! Our application process takes less than 10 minutes. Click APPLY NOW, or for a confidential discussion, contact Owen at obealing@boltonclarke.com.au. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Bolton Clarke team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Assisting in operational plans ⭐ Providing outstanding service Managing communications Key Strengths Customer engagement ️ Communication skills Administrative support Event coordination Sales and marketing ️ Problem-solving A Final Note: This is a role with Bolton Clarke not with Hatch.
