Regulatory Operations Officer Join SafeWork NSW and support licensing decisions that keep regulated industries across NSW safe! Clerk Grade 5/6, salary starting from $99,938 superannuation Ongoing, Full Time, based in Gosford. Hybrid working available with specific landing days required About us SafeWork NSW is the state's workplace health and safety regulator. Our mission is to reduce work-related fatalities, injuries and illnesses by ensuring workplaces comply with health and safety laws. We achieve this through a mix of responsive and proactive programs targeting high-risk areas across all industries, aligned with our strategic plan and regulatory priorities. About the role The Regulatory Operations Officer role offers expertise on licencing within SafeWork NSW and is responsible for assessing applications from individuals and businesses operating within regulated industries. Ensuring decisions are made in accordance with relevant legislation, policies and procedures. Our Regulatory Operations Officer’s provide accurate information, guidance and support to customers and stakeholders to promote compliance and ensure the integrity of regulatory outcomes. To learn more about the role, please click here to download the role description. About You This role will manage and adapt with competing priorities and stakeholder expectations, including resolving complex or contentious matters. An ideal candidate will maintain professionalism and positive working relationships, knowledge of legislation, policies and regulatory requirements, and managing sensitive environments. To be successful for this role your will: Demonstrate strong analytical and decision-making skills, with the ability to interpret and apply legislation and policy Provide excellent stakeholder support, providing clear advice and ability to resolve complex enquiries Apply a high level of attention to detail and commitment to the accuracy and quality of advice provided Experience with SafeWork Licensing and systems such as AMANDA, WSMS, GLS, TRIM and SALESFORCE or similar systems is beneficial. How to apply Click ‘Apply Online’ to access our application portal and submit your application. Your application should include a cover letter (no more than 2 pages) and resume (no more than 5 pages) outlining your capabilities and experience relevant to the role. Application closing date: Monday 18th May 2026 (9:59AM) For enquiries relating to the recruitment process, please contact Tayla Gibbs at Tayla.Gibbs@safework.nsw.gov.au Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Tayla Gibbs at Tayla.Gibbs@safework.nsw.gov.au For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process A talent pool may be created to fill future ongoing and temporary opportunities for a period of up to 18 months.
