This is a Internal Communications Advisor role with The Salvation Army Australia based in Blackburn, VIC, AU The Salvation Army Australia Role Seniority - mid level More about the Internal Communications Advisor role at The Salvation Army Australia Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. About the Role: We are seeking an Internal Communications Advisor , Location – THQ Blackburn (VIC) for a Full Time -Permanent opportunity. Purpose of the Role: The Internal Communications Advisor will develop, implement and evaluate communication plans and provide strategic communication advice to internal stakeholders. This includes partnering with selected portfolios (Salvos Stores) across The Salvation Army to deliver effective communications that meet their requirements, in line with the national internal communications strategy. The role contributes to the development and maintenance of a coordinated internal communications calendar and simple intake/triage process, ensuring clarity, prioritisation and alignment across organisational communication needs and ensures content and channel governance practices are upheld, including version control, brand consistency and accessibility standards. Key Roles and Responsibilities: The advisor is responsible for the day-to-day management and enhancement of internal communications channels, curation of content and coordination of regular organisational communications. Communications Advice Support the implementation of an Internal Communications Strategic Plan to effectively deliver against the mission, objectives and overall strategy of The Salvation Army. Develop and implement internal communications plans, tactics and channels, to effectively distribute information across the Army and selected portfolios (Salvos Stores). Measure the effectiveness of internal communications messaging and communication channels on a regular basis and make recommendations as appropriate. Contribute to the creation and management of a content planning calendar aligned to organisational priorities, ensuring timely and coordinated communications delivery. Stakeholder Engagement Act as a business partner - develop strong collaborative relationships with other communication specialists and teams; and provide advice and practical support to departments to ensure whole organisation strategic view of internal communication. Advise and support departments and Divisional offices in developing internal communications programs and plans in line with the national internal communications strategy. Build trusting, proactive relationships with leaders and functional teams to source information, maintain consistent internal narratives and provide clear, practical communication recommendations. Communication Delivery Ensure communications tactics are developed and delivered in line with national processes and protocols, brand and broader communication objectives. Develop a range of collateral such as toolkits, communication packs, fact sheet sheets and infographics so TSA personnel are kept informed and engaged. Support the broader team with mitigating issues/risks. Draft, edit and prepare internal communications including newsletters, operational updates and leader messages, ensuring clarity, accessibility and alignment with internal communication standards. Support the continuous improvement of internal communication channels, using stakeholder feedback, engagement measures and light‑touch testing to enhance effectiveness. Channel moderation for social media and webinars where needed. Education and Qualifications Required: Minimum bachelor’s degree in communications/public Relations/Journalism or related field. Minimum 3 years’ communications experience in the NFP or Retail environments desirable. Experience in developing and delivering successful communications strategies/plans. Success in relationship building and stakeholder management. Requirements of the role: A national police record check is required Valid Driver’s Licence. What we offer As a registered NFP we offer our eligible employees real and meaningful benefits such as; NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650) Flexible working conditions Health, fitness and financial discounts / benefits Paid parental leave - 12 weeks Up to 8 weeks leave per year through our purchase leave scheme Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity Purpose driven career which has positive social and sustainable outcomes Employee Assistance Program - Independent confidential counselling service, opportunity for career development; An inclusive culture of dedicated, passionate and professional team members Positively supporting and impacting the lives of others through your career contribution The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the The Salvation Army Australia team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Managing internal communications channels Providing communications advice Developing communication collateral Key Strengths ️ Communication strategy development Stakeholder engagement ✍️ Content creation Project management Digital communication tools Data analysis A Final Note: This is a role with The Salvation Army Australia not with Hatch.
