A regional City Council is looking for a detail oriented and customer focused Payroll Officer to join their team. In this role, you will play a key part in delivering accurate, timely, and compliant payroll services across the business. You will ensure each pay run is processed efficiently, time and attendance data is correctly interpreted and all legislative requirements like tax and superannuation are met. You will also act as a trusted point of contact for managers and employees, providing expert guidance and support on payroll-related matters. Key Responsibilities Deliver high-quality customer service by providing accurate payroll advice and support to managers and employees Assist in the accurate, timely, and cost-effective processing of payroll cycles Ensure compliance with all relevant legislation, industrial awards, enterprise agreements, and company policies Maintain accurate and up-to-date payroll documentation, including process guides and audit records Monitor payroll and time & attendance systems, identifying and reporting discrepancies or issues Escalate risks, discrepancies, or non-compliance Collaborate with internal teams including HRIS, Reporting & Compliance, and People and Culture Support continuous improvement initiatives within payroll processes Contribute to a positive team culture and actively participate in team discussions and meetings Undertake additional payroll-related tasks as required to support business needs About You You are a motivated and reliable payroll professional who thrives in a fast-paced environment and takes pride in delivering accurate, high-quality work. To be successful in this role, you will bring: A strong customer service mindset and the ability to build trusted relationships High integrity and a strong understanding of governance and compliance Excellent communication skills, both written and verbal Strong problem-solving ability and attention to detail The ability to work both autonomously and as part of a team Effective time management skills with the ability to manage multiple priorities Skills & Experience Australian payroll experience within a medium to large organisation Intermediate proficiency in Excel Strong understanding of payroll legislation, awards, and enterprise agreements Demonstrated ability to meet deadlines and manage payroll processes efficiently Proven track record of delivering high-quality customer service For additional information please reach out to Ange Morris at Crisdale Recruitment on 08 6478 7788 or via email a.morris@crgwa.com.au or apply via seek with your updated resume and covering letter
