This is a Talent Community - Home Lending Specialists, Senior Home Lending Specialists, and Home Lending Executives (Sydney) role with Commonwealth Bank based in Sydney, NSW, AU Commonwealth Bank Role Seniority - senior More about the Talent Community - Home Lending Specialists, Senior Home Lending Specialists, and Home Lending Executives (Sydney) role at Commonwealth Bank Grow. Belong. Shape what’s next for Customer Service Lending at CommBank, by joining our Specialised Distribution - Pods Talent Community. What is the Talent Community? At CommBank, we’re always looking for passionate people who put customers first, and we’d love to support you in building a rewarding career in Banking. Our recruitment is ongoing and never closes - join the community anytime, and we’ll connect you with the right opportunity as it arises. About the roles These roles, based in Sydney, are within the Customer Service Lending (Retail Banking Services) area and include Home Lending Specialists, Senior Home Lending Specialists, and Home Lending Executives. As part of our Customer Service Lending team, you will be responsible for helping customers navigate their home ownership journey (whether they are buying, refinancing, investing, or building) by delivering tailored lending solutions, building long-term relationships, and supporting positive financial outcomes for individuals and communities. Who we’re looking for At CommBank, our values of Care, Courage and Commitment guide everything we do - for our customers, our communities and each other. In Customer Service Lending, these values take on a powerful meaning: supporting customers through some of life’s biggest financial decisions, while building trust through expertise, integrity and personalised service. We’re building a team of Home Lending Specialists, Senior Home Lending Specialists and Executives who share these values - people who thrive in relationship-driven roles, bring commercial acumen, and are passionate about delivering exceptional customer experiences. Whether you’re ready to step into your next challenge now or planning your move for the future, we’d love to hear from people who: Show care by putting our customers and community at the heart of every interaction - building trust through personalised service, understanding individual needs, and delivering solutions that genuinely help Demonstrate courage through curiosity and sound judgment - asking the right questions, challenging assumptions, and confidently guiding customers through their lending journey Live commitment by investing in continuous learning and professional growth - staying across lending products, policies and responsible lending requirements to deliver high-quality outcomes Thrive in collaborative environments where mutual accountability, expertise sharing and diverse perspectives are valued - building strong relationships with colleagues and referral partners Feel energised working autonomously and in the community - managing your own pipeline, travelling to meet customers, and building a strong personal brand Connect purpose with impact - helping more Australians achieve their home ownership goals while delivering responsible and sustainable lending outcomes What We Offer Flexible opportunities with balance and impact - Enjoy autonomy in how you manage your day, with the flexibility to work in the community while making a meaningful difference for your customers Deepen your expertise - Ongoing training and development, with exposure to a wide range of lending scenarios to build your capability Grow your career - A high performing, supportive culture with clear pathways to progress within home lending and the broader CommBank network Industry-leading employee experiences, benefit packages and discounts An inclusive workplace where everyone can thrive. We welcome and encourage applications from Aboriginal and/or Torres Strait Islander peoples, supported by our dedicated Indigenous Careers Team. You’ll also have access to networks that celebrate diversity, foster belonging, and support accessibility requirements and workplace adjustments How the process works Apply anytime: Apply using the link, tell us your availability and preferred locations Talent Acquisition Review: If online assessments are successful, our recruitment team will review your resume for past experience and transferrable skills and phone screen you to assess your suitability for current and future roles with CommBank Talent Community Membership: If successful at assessment and review stages, we’ll confirm your membership in our talent community for ongoing engagement for upcoming roles. As an active member of our Talent Community, you get the benefit of moving quickly from expressing interest to interview, without having to re-apply Get matched: We’ll reach out when a suitable role opens and fast track your interview If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 17/05/2026 Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Commonwealth Bank team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Helping customers navigate their home ownership journey Building trust through expertise Investing in continuous learning Key Strengths Customer service Commercial acumen Relationship building Curiosity Autonomy Community engagement A Final Note: This is a role with Commonwealth Bank not with Hatch.
