Workplace Coordinator Location: HCF House, Sydney CBD (on-site) Employment Type: 18-month max-term contract Work Arrangement: 5 days on-site (with occasional flexibility) About the Role Reporting to the Workplace Manager, this is a hands-on, highly visible role at the heart of our workplace experience. As Workplace Coordinator, you’ll play a key role in ensuring HCF House operates seamlessly day-to-day, delivering a welcoming, professional and high-quality environment for employees and visitors alike. You’ll be the go-to person on-site, supporting everything from meeting room coordination and events to AV troubleshooting and workspace set-up. This is a role for someone who thrives in a fast-paced, people-focused environment and takes pride in creating a polished and efficient workplace. Key Responsibilities You’ll support the delivery of Workplace Services across a broad range of areas, including: Acting as a central point of contact for Workplace Services at HCF House Managing meeting room and desk booking systems, including reporting and optimisation Coordinating and delivering seamless meetings and events, including room set-up and pack-down Providing AV support (Teams, video conferencing, troubleshooting and escalation) Ensuring office spaces, meeting rooms and shared areas are consistently well-presented Supporting workstation setup, light ergonomic adjustments and cable management Delivering workplace inductions, office tours and onboarding support Managing office supplies, kitchen inventory and general workplace communications Liaising with building management, security and cleaning teams to maintain high standards Supporting hybrid ways of working and helping employees navigate workplace systems Assisting with ad hoc support for other HCF sites, including Parramatta and Melbourne coworking space About You You’re proactive, approachable and thrive in a service-driven environment. You’re equally comfortable rolling up your sleeves to reset a meeting room as you are supporting stakeholders with professionalism and care. You’ll bring: Experience in Workplace Services, Facilities, or a similar corporate environment Strong working knowledge of AV and video conferencing tools (especially Microsoft Teams) Experience coordinating meetings, events or office operations Confidence working with multiple systems and troubleshooting issues calmly Excellent organisational skills with the ability to manage competing priorities A hands-on, solutions-focused mindset and ability to work autonomously Strong communication skills with a warm, professional and engaging style A genuine passion for delivering a high-quality workplace experience Why Join? This is a great opportunity to step into a dynamic, people-facing role where no two days are the same. You’ll be part of a collaborative Workplace Services team and play a key role in shaping the day-to-day experience of employees in a premium corporate environment. About HCF At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric. We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together. Culture & Benefits Purpose-driven passion We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused. Wellness and work-life balance We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include: Flexible working arrangements 50% subsidy on HCF hospital and/or extras cover Family-friendly certified employer 18 weeks of parental leave for all new parents Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products. Collaboration and inclusivity We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status. Continuous learning and growth We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity. Next steps If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – peopleservices@hcf.com.au to discuss. We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.
