Veterinary Clinical Excellence Coordinator About AEA Animal Emergency Australia (AEA) is one of Australia's leading emergency and critical care veterinary networks, delivering 24/7 clinical services, education, and operational support across a growing national footprint. We are a purpose-driven organisation committed to helping our people do and be their best—while delivering exceptional care to the animals and families who rely on us. We invest in: Clinical excellence and continuous improvement Workforce sustainability and capability Innovation and data-led decision making Career growth and leadership development Our values guide everything we do: Kindness | Transparency | Ownership | Teamwork | Growth The Opportunity We are seeking a Veterinary Clinical Excellence Coordinator to lead the coordination and governance of clinical excellence across our national network. This is a high-impact, enterprise-level role responsible for connecting people, systems, and processes to ensure clinical learning, governance, and best practice are consistently delivered and continuously improved across AEA. Importantly, this role is about coordination, systems thinking, and influence—not hands-on clinical delivery. A veterinary or clinical background is not required . We are open to candidates with strong experience in h ealthcare, governance, education, or multi-site coordination environments. What You'll Be Responsible For You will act as the central integrator of clinical excellence across AEA, including: Clinical Learning & Capability Coordinating national clinical learning and development initiatives Supporting onboarding, upskilling, and capability pathways Aligning training with network-wide needs Governance & Review Coordinating clinical incident, complaint, and review processes Establishing and facilitating review forums and governance structures Ensuring insights translate into system-wide improvements Best Practice & Knowledge Sharing Driving codification and sharing of best practice Maintaining clinical knowledge frameworks and repositories Embedding learning into systems and workflows Network Integration Connecting clinicians across hospitals through forums and collaboration Strengthening a culture of continuous improvement and transparency Supporting national clinical community development What Success Looks Like Consistent, credible clinical governance across all hospitals Strong, scalable clinical learning systems A connected and engaged national clinical community Reduced reliance on individual knowledge (scalable capability) Clear translation of insights into action and improvement About You You bring: Experience in complex, multi-site environments Strong coordination, governance, or program leadership capability Ability to influence without direct authority Systems thinking and ability to connect people, process, and outcomes Strong stakeholder engagement and communication skills Highly regarded: Experience in healthcare, clinical governance, or education Experience working with senior professionals or technical specialists Exposure to quality, risk, or operational improvement frameworks Why Join AEA? At AEA, your work directly contributes to improving clinical outcomes across a national healthcare network. You will: Work closely with executive and clinical leadership Influence how clinical excellence is delivered at scale Operate in a high-trust, high-impact role Be part of a purpose-led, values-driven organisation Enjoy hybrid working flexibility and career growth opportunities Ready to Make an Impact? If you are a strong coordinator, systems thinker, and influencer who thrives in complex environments, we'd love to hear from you. Apply now or send your CV to Tee at careers@aes.email
