About the Role Join our established residential service team delivering maintenance, fault diagnosis, and repairs across Melbourne. You’ll work autonomously in the field, supported by experienced technical leaders and structured systems. This is a stable, long-term role within a growing business. Duties • Diagnose and repair residential air conditioning systems • Perform scheduled maintenance and preventative servicing • Communicate clear solutions and service updates to customers • Maintain accurate job notes and documentation • Uphold quality and safety standards on every job Skills & Experience • Cert III in Air Conditioning & Refrigeration (essential) • Proven residential HVAC service experience • Strong diagnostic and fault-finding skills • ARCTick • Excellent communication and customer service skills • Current driver’s licence Our Culture We believe great tradespeople deserve: Respect Clear communication Proper planning High standards Ongoing development A positive, professional work environment Benefits • $55–$65/hr superannuation • Company vehicle • Stable, full-time role in a growing business • Career progression opportunities