Our client is a leading healthcare provider whom are an allied health practice dedicated to providing high quality, multi-disciplinary therapies in a professional & friendly environment. Their dedicated team is committed to making a positive impact on the lives of their patients & their families, offering personalised treatment plans & fostering a compassionate environment. Job Overview: Due to additional growth in the business they are currently expanding beyond their NOR based clinic and opening up a new branch in Ellenbrook. We are currently seeking a reliable & experienced Medical Receptionist / Secretary to join this fantastic team on a part-time basis. You will be responsible for manning the reception area, greeting clients, & providing exceptional customer service. In addition, you will handle various administrative tasks, including appointment scheduling, phone call management, payment processing, & assisting with general office duties. Your attention to detail, strong organisational skills, & ability to work effectively in a fast-paced environment will contribute to the smooth operation of the clinic. Responsibilities: Greet & welcome clients, ensuring a warm & friendly environment. Schedule appointments using the Cliniko software & manage the therapists' schedules when required. Handle incoming & outgoing phone calls, providing professional & courteous assistance. Process payments using EFTPOS, Medicare Easy Claim, & Healthpoint (HICAPPS) systems. Maintain accurate records & manage Excel spreadsheets. Assist therapists with their schedules in the absence of the Client Liaison Manager. Support internal audits & NDIS Audit preparation as directed. Provide administrative support Collaborate with the administrative team across branches to ensure smooth clinic operations. Daily opening / closing procedures of clinic Adhere to all privacy regulations & maintain strict confidentiality. Requirements: 4 years in a receptionist or administrative role within a healthcare setting. Comfortable to work independently as you will be the main administrator for the branch Excellent customer service skills with a friendly & professional demeanour. Proficiency in using the Microsoft Suite Familiarity with Cliniko software or similar practice management systems well regarded. Strong organisational and multitasking abilities, with attention to detail. Ability to work independently and as part of a team in a fast-paced environment. Excellent communication skills, both written and verbal. Knowledge of payment processing systems, including EFTPOS and Medicare Easy Claim. Knowledge of NDIS services & billing procedures. Possession (or ability to get) of a valid Working With Children Check (WWC) is required. Working Hours: This position is permanent part-time, working 4 full days a week. Please mention in your cover letter if you have a preference of which days you wish to work. How to Apply: Please note that as this is a Permanent position only candidates with Permanent working rights will be considered. If you are passionate about delivering excellent customer service & providing administrative support in a healthcare environment, we invite you to apply for this position via the APPLY NOW button. Please include a covering letter outlining your interest & suitability for the position alongside your preferred availability. Looking in the current market but this doesn't sound like the perfect position for where you are at? Feel free to pop an application through & outline in your cover letter exactly what you are looking for so that we can keep you in mind for other opportunities. We are always on the lookout for standout candidates who are looking for an exciting new opportunity & would love to hear from you! Kasia Mieczkowski Managing Director Eye For Recruitment Pty Ltd
