Branch Manager Ipswich QLD Salary $100,000 to $130,000 plus Super dependent on experience Employment Type Full time Permanent Reports to Chief Operating Officer Are you a confident leader who thrives on running a busy operation building strong teams and delivering exceptional service This is your opportunity to take ownership of a well established Ipswich branch and lead it to its next stage of growth Our client is seeking an experienced and driven Branch Manager to oversee daily operations lead a high performing team and ensure outstanding outcomes for customers and major accounts If you enjoy variety responsibility and making a measurable impact this role offers all that and more About the Role As Branch Manager you will lead the smooth and efficient running of the entire branch covering customer service sales support warehouse operations team leadership and WHS compliance You will play a key role in driving sales growth and supporting major customer accounts leading and developing office and warehouse teams ensuring strong customer relationships and service standards managing stock logistics and warehouse processes maintaining a safe compliant and well organised work environment and championing continuous improvement across the branch This is a hands on leadership role where your decisions directly influence branch performance and customer satisfaction Key Responsibilities Manage all daily branch operations including customer service profit and loss and financial activities Support the sales team on major accounts and lead initiatives that contribute to revenue growth Handle customer enquiries sales orders invoicing and escalations Coordinate communication between office and warehouse teams for seamless operations Oversee warehouse activities including stock control receiving dispatch and quality checks Maintain high standards of workplace health and safety across the site Lead mentor and motivate the warehouse team alongside the Warehouse Supervisor Identify and implement efficiency improvements and process enhancements Manage administrative tasks such as payments delivery planning and freight bookings Skills and Qualifications Essential requirements include proficiency in Microsoft Office Excel and Word a current Australian manual drivers licence a current forklift licence a basic First Aid certificate which can be employer funded strong written and verbal communication skills proven leadership and analytical thinking experience with WHS standards and compliance and the ability to manage multiple priorities and branch financials Desirable skills include experience with sales or CRM software a current MR truck licence and two or more years in a relevant leadership or management role Personal Attributes We are looking for someone who is an Australian citizen permanent resident or valid visa holder highly organised adaptable and able to manage competing priorities a strong communicator who builds trust with teams and customers professional ethical and calm under pressure confident working independently while fostering a positive team culture and committed to confidentiality and high performance Why Join This Team Our client values innovation quality and teamwork As Branch Manager you will have the opportunity to lead a dedicated and supportive team contribute directly to branch and business growth influence operational performance and process improvements receive comprehensive training and ongoing professional development and work in a supportive environment that encourages initiative and leadership How to Apply If you believe you have the skills experience and leadership qualities to succeed in this role we would love to hear from you Please send your cover letter addressing the selection criteria and your up to date resume to applications@recruitment247.com.au
