MAYDAY Recruitment is proud to partner with a leading community service provider to recruit an experienced Operations Manager to oversee operations. This is a hands-on leadership role responsible for delivering high-quality service standards, managing site operations, and leading a team to ensure exceptional care for families and the community. The Role: Reporting to the Regional Manager, you will be responsible for the day-to-day management of operations, ensuring services are delivered in line with company standards while driving continuous improvement and team performance. Key Responsibilities: Lead and support operations staff across site services Oversee park development, maintenance, and presentation of facilities Partner closely with sales teams to deliver seamless service outcomes Manage site performance, budgets, and financial targets Ensure compliance with WHS, risk, and company policies Drive operational improvements and change initiatives Build strong relationships within the local community Handle customer feedback and ensure high satisfaction levels About You: Proven leadership experience in operations or service-based environments Strong people management and team development skills Financial acumen with experience managing budgets and targets Ability to drive process improvements and operational efficiencies High level of professionalism, empathy, and resilience A hands-on approach with a “can-do” attitude What’s on Offer: Opportunity to work with a respected, people-focused organisation Leadership role with real impact across operations and community Supportive team environment with career development opportunities If you’re looking to step into a meaningful leadership role where you can make a difference, we’d love to hear from you. Apply now or contact MAYDAY Recruitment for a confidential discussion.
