Description We currently have an opportunity for a Contract Manager to join our Health & Education team and play a key role in delivering safe, compliant and high‑performing facilities services within a complex tertiary healthcare environment. Reporting to the General Manager, Health & Tertiary Education, you’ll help deliver high‑quality outcomes that support critical health services and patient care. This role is based on the Sunshine Coast, within Australia’s largest PPP hospital, and is open to candidates looking to relocate to the area. The site presents a unique and highly rewarding operational environment, combining high‑security healthcare infrastructure, in‑house trades, and a substantial retail portfolio. Success in this role is driven through strong leadership of large, multidisciplinary teams, senior‑level stakeholder engagement, and disciplined delivery of lifecycle, contract and compliance obligations. What You’ll Do This role offers a broad scope, with key responsibilities including: Lead end‑to‑end facilities management operations across a complex, high‑security PPP hospital environment, ensuring service excellence, safety and compliance. Provide visible, values‑led leadership to large, multidisciplinary teams, building capability, accountability and strong performance culture. Manage senior stakeholder relationships, including client partners, clinical leaders and retail operators, with a focus on collaboration and trust. Oversee contract performance, lifecycle obligations and annualised contract reviews, ensuring outcomes align with commercial and service expectations. Drive continuous improvement through structured governance, clear reporting and a focus on sustainable, long‑term asset performance. What You’ll Bring Proven experience leading facilities management operations within complex environments such as healthcare or large‑scale infrastructure. Strong people leadership capability, with experience guiding diverse teams through change, growth and operational complexity. Demonstrated expertise in contract management, lifecycle delivery and stakeholder engagement at a senior level. A collaborative and thoughtful leadership style, balanced with the confidence to make decisions and hold teams accountable. Sound commercial acumen and a commitment to safety, compliance and continuous improvement. More than anything, you’ll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients. Why Downer? At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving. What It Means to Belong at Downer We’re proud of our high-performance culture and commitment to diversity, offering: Training and development to support and diversify your career. With 30% of vacancies filled internally you’ll find real opportunities to advance your career. Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more. Employee Assistance Program: professional support for you and your family when you need it most. You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas. We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging. We’re committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn’t align perfectly with this role, we’d still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you. As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it. If you need support or adjustments through the recruitment process, just let us know, we’re here to help you put your best foot forward.
