Take hold of a monster opportunity and join our Operations team as an Insurance Data Officer. If you’re a good fit for this role and live in Brisbane or Melbourne, we’d love you to apply. Why join us? You'll get 14% super as standard, to help your future come alive. Unleash your potential and build a career to be proud of through excellent training and development opportunities. Balance your work between in-person days at our purpose-built hubs and working from home. In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces. About the role We’re all about helping our members make the most of their money. And while they go after their goals, you can too. As an Insurance Data Officer, you’ll play a critical role in maintaining the integrity, accuracy, and reliability of ART’s insurance data. The role supports effective insurance operations by executing data quality controls, performing expert insurance data analysis, and contributing to the identification, investigation, and remediation of insurance incidents. Day to day, you'll: Monitor and run insurance data checks across systems, spotting issues early and making sure member data stays accurate and reliable. Investigate data anomalies and incidents, using analysis and evidence to understand what went wrong and help fix it. Correct and remediate insurance data (cover, premiums, historical records), ensuring changes are accurate, traceable, and audit-ready. Analyse insurance data to identify impacted members and validate cohorts for incidents, remediation, and reporting. Work closely with specialists, operations teams, and governance forums by providing clear data insights, documentation, and test evidence to support decisions and assurance activities. This role is a permanent opportunity. Location: BNE/MEL About you It goes without saying you'll be a great communicator with top notch interpersonal skills. We'll also expect you to pick up problems and come up with quick, creative ways to solve them. It's quite likely you tick some of the following boxes too: You’re detail-driven and naturally vigilant, with a strong eye for data integrity and the confidence to question anomalies until you understand the root cause. You bring solid analytical capability, using data (including SQL) to investigate issues, validate outcomes, and support sound, evidence-based decisions. You’re comfortable working in regulated or high-risk environments, with an appreciation for audit standards, documentation, and doing things the “right” way. You enjoy problem-solving in complex systems, can connect data, processes, and controls, and remain calm when working through incidents or remediation activity. You communicate clearly and professionally, able to explain data findings and impacts to both technical and non-technical stakeholders. You’re proactive and improvement-focused, looking for ways to strengthen controls, reduce repeat issues, and contribute to better member outcomes. About us Our 2.4 million members trust us to take care of over $330 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you’ll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple. Apply online now Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities. Awaken your career at Australian Retirement Trust and apply now. Applications close Tuesday 21-April 2026. We don’t want to leave you with a monstrous wait. So, you’ll hear from us after the closing date to find out whether you’ve made it through to the next round or not. Being fair and up-front is important to us – and recruitment is no different.
